1. Richard James2's Avatar

    I have since had a replacement 925 phone and I updated all the the apps but for some reason the find my phone still appears to be showing where the old phone last worked. I have turned on find my phone even though it shows "off" in the settings. Location servies is on and that shows "On" within settings so why not Find Phone? Also there is no push apps. Is Push Apps no longer an option? Each time I try and download an app from the WWW i get a message saying cannot connect ot phone and we'll send an email.

    I also had to manually enter date and time which i do not remember doing on the previous phone.

    Any ideas?

    09-09-2013 06:29 AM
  2. Laura Knotek's Avatar
    09-09-2013 01:38 PM
  3. hcrick's Avatar
    Turn off / shut down the phone completely, then log onto The Smartphone Reinvented Around You | Windows Phone (United States) and delete the phone from your profile and log out. Turn your phone on, log back into windowsphone.com and let it should automatically detect your new/replacement unit.
    09-09-2013 08:15 PM
  4. Richard James2's Avatar
    Surprisingly when I got home the "Find my phone" no longer had "off" displayed within Settings/System if now has ring, lock, erase etc under "Find my phone". It now allows "Send apps blah blah" and "Save my phone blah blah". All is good again thanks. Essentially my phone broke reporting I was in France. My new phone still reported I was in France when I was in fact in the UK and about 24 hours after getting the new replacement it sorted itself out.
    09-10-2013 08:45 AM

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