Wallet issue.

miodrage

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Feb 16, 2013
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So, today I got my new Visa Virtuon card, because the old one expired, and I tried to edit the old one in my wallet. No luck, it said that this has to be done thru windowsphone.com. Ok, np, but there I could do nothing, so I did a little search, and found that this can be achieved thru commerce.microsoft.com.
And so I went there, and deleted my old card, added my new one, everything went smooth. BUT here is the trouble. Now when I enter my Wallet on the phone it just says updating, and nothing is happening. I left it for about 10 mins, and still nothing. If I try to enter something, it immediatelly closes the wallet.
So, any ideas, except for hard reset? That is absolutely out of the question... at least for now.
 

crav4speed

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Sep 20, 2012
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I had the same problem. Used a visa gift card to purchase stuff from the store. For some reason, it showed a duplicate on my phone when I opened Wallet. So I deleted the card using the Microsoft commerce site and the same thing happened to me. Wallet would show as updating then force close. When I re-added the card, it stopped force closing. I deleted the card again, and the force closing resumed. I never really used Wallet all that much so it didn't matter and till this day, I don't know what the issue was. I have since hard reset for other reasons making sure to never add that card again.

I searched and searched and it seemed no one else had the same problem so I gave up. Sorry I couldn't help but I hope you figure it out.
 

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