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  1. alexthapyro's Avatar
    Recently warrantied my old 920.

    made a backup and when I go to restore everything my texts are coming in but then they just stop at an old date. The date changes even when picking the same backup.

    Going to outlook.com and using the as=1 trick all my text messages have been backed up but will not load to my phone.

    What else should i try to get all my texts back on my new phone. I really want the newer texts but its loads from older to newer.
    01-08-2014 12:07 PM
  2. Maaz Mansori's Avatar
    Give it an hour or two and check it again. This always happens if you have a lot of text messages.
    01-08-2014 12:19 PM
  3. alexthapyro's Avatar
    gave it a while last night but might not have given enough. I still have a years worth of texts so 10,000 ish might have just paused or something. made it further this time after resetting again.

    Does the backup on the old phone matter? I wanted to make sure it was good so I deleted it then did a manual backup. Could that have screwed with it?
    01-08-2014 12:23 PM
  4. alexthapyro's Avatar
    It is also not cycling through showing all of the newly downloaded texts. Its like it finished downloading them

    made it a couple months further this time
    Last edited by alexthapyro; 01-08-2014 at 12:49 PM.
    01-08-2014 12:39 PM
  5. Maaz Mansori's Avatar
    It's happened to me a few times. I see them come through it 3 or 4 phases and sometimes takes a few hours. I could see it taking longer if you have a lot of messages. If the backup is at least bringing some messages in and you are sure that all the messages are backed up, I would just give it more time. Leave it be for the rest of the day (don't reset it) and check it later tonight to see if more messages have been added.
    01-08-2014 01:11 PM
  6. alexthapyro's Avatar
    its actually under the windows account in email and settings, press and hold the link for it and you can select sync and that's how they are synced with the phone. it takes several times but if you dont have the sync on or its messed with it will not work correctly. Nokia help was very helpful.
    01-09-2014 11:57 AM
  7. MrWhiteman's Avatar
    I had the same problem, it took up to a week for them all to come back
    01-10-2014 08:19 AM

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