Sorry! My apologies. I was referring to her
print review and surrounding tweets (image below). I did go back and watch the video, and I have the same take that I have about her printed review. When she keeps her journalist's hat on, and talks plainly about the pro's and con's I think she does a good job. But what annoys me is that the WSJ (and most other tech outlets) feel this perverse need to deliver Windows Phone coverage with some kind of smirking condescension. What I specifically objected to were the headline "Another Great Phone You Probably Won't Buy" and the needlessly snarky tweets and RT's:
View attachment 78357
This kind of crap betrays the underlying bias. Also, the entire premise of the Times Square video. Let's send Joanna to Times Square and get a bunch of funny clips of people professing to have absolutely no idea that Windows Phone exists. This exercise had no "news" value. It was done purely to punch up the story, get that crazy shot of her talking with Buzz Lightyear, and obviate the need for any further analysis ("no one buys it because no one buys it"). If you're familiar with her work or the other writers at WSJ, they rarely misses an opportunity to ding Microsoft so I'm not going give them the benefit of the doubt.
What she fails to mention is the very real role that the tech press itself plays. They encourage partisan BS and ******-ism. They constantly hammer home the idea that you shouldn't get a WP because it doesn't work
for them, completely ignoring the fact that they are usually very biased already and they have extremely unusual needs that do not mirror the general populace. This is a larger problem with tech coverage in general. Most of it comes from people who do nothing but write, and write about the most infinitesimal details. I work for a very large global marketing research company and I've seen the data about what most people do. Most of their time is spent messaging, web browsing, using Facebook and Twitter, listening to music, light gaming and talking on the phone. That's like 95% of usage. But the technorati will talk about how WP doesn't have this or that niche app, and the implicit message is that these apps are in fact critical and somehow define your experience as a smart-phone owner. And the entire focus on apps goes right past the more salient fact that WP is such a smooth, easy, stable experience. I switched from an iPhone to WP, and yes- I lost some apps that I used every day. But that was well worth the improved overall experience I had with the phone itself, and the handful of unique benefits I got specifically from my device and WP8.
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