1. WavieDavie's Avatar
    Hi, my browser is locked by a Ukash scam on my Lumia 925! It says I have to pay 100 by Ukash to release it so I suppose it's been hijacked! Can anyone help please?

    03-07-2015 09:56 AM
  2. xandros9's Avatar
    Can you simply close that tab or navigate away?

    Judging from what I know, it might be little more than a scary popup asking for money.
    Guytronic likes this.
    03-07-2015 10:01 AM
  3. WavieDavie's Avatar
    It won't allow me to navigate away. It does seem to be a hijacking scam and I can't access settings or temporary files to delete it!
    03-07-2015 10:10 AM
  4. xandros9's Avatar
    (can you post a screenshot of what you're seeing?)

    other things I'm thinking of:

    - try another browser like Opera mini or UC Browser?
    - is any other device on your network affected?
    Guytronic likes this.
    03-07-2015 12:04 PM
  5. Rafael Yousuf's Avatar
    Have you tried a soft reset and afterwards access the browser settings from the phone settings instead of opening the browser?
    Posted from my epic Lumia 925 using taptalk.
    Guytronic likes this.
    03-08-2015 05:55 PM
  6. arjan wolthuis's Avatar
    Had this on my 520 a while back. A reset will work. But before that turn off wifi and GPS for 5 min and clear your browser cache via storage sense. Some people in MS forums says it should work
    Guytronic and RumoredNow like this.
    03-08-2015 06:07 PM
  7. arjan wolthuis's Avatar

    probably looked something like this. (This was my problem)
    Guytronic, xandros9 and RumoredNow like this.
    03-08-2015 06:14 PM
  8. RumoredNow's Avatar

    I love how His Majesty, Willem-Alexander King of the Netherlands is teaming up with the "Internet Police Department" to get your 100...

    Yeah, 'cause that's a thing; there is a real Internet Police and the King of Norway dons a pair of tights to match his ermine cape and go out busting people with his super powers.
    03-08-2015 09:47 PM

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