01-20-2019 04:29 AM
41 12
  1. meet liya's Avatar
    My lumia 830 was facing the same problem. I took it to care centre and now problem is fixed. So take it to your nearby care centre
    Dose they flash your cell with new OS or repaired some hardware, if u know, :|
    04-16-2016 05:37 AM
  2. Major sam's Avatar
    I had the same issue, i tried multiple firmware, on one it started working again,
    but after a month same issue. tried software reset. in short i tried every possible way. but issue was still there.

    at the end i ordered camera module. After changing it works perfectly. Bingoooo

    but my happiness was short as after sometime same thing pops up again. something went wrong.

    I want to know if any one DIY changed the camera module himself?

    Well i contacted the seller he agreed to send an other module.

    Let see.
    05-18-2016 05:23 PM
  3. lucaspedersoli's Avatar
    Here a poll to gather data about this, I started with a "afected people" poll to see how spreaded this is. This shouldn't fade, we must fight for our rights as customers. wtf **** breaking itself...
    05-19-2016 10:00 PM
  4. Besnik Limani's Avatar
    my L925 camera works fine until i open skype video or skype preview, than the cam crashes and i have to restart the phone in order to have my cam work again, reported this several times, but no fix. i don't think this is a hardware issue, at least not in my case.
    06-09-2016 05:41 PM
  5. lucaspedersoli's Avatar
    hope so!
    06-11-2016 05:51 AM
  6. BACKSTREET pravat's Avatar
    I have same problem can I get solution from care.....are you sure plz
    07-27-2016 11:59 AM
  7. VaishakR's Avatar
    I faced the problem too. Yesterday, I solved it. Go to settings-> privacy-> camera. Check if it is on. If it is, switch it off and press the camera hard button and check. It'll show the privacy error. Go back to the same page and switch on the camera app permission. And check the camera again. And do check the microphone permission( if ON or not). Mine worked this way. Am on W10AU. Hope it helps!
    08-19-2016 10:08 PM
  8. anzx's Avatar
    since I've upgraded my lumia 830 to Windows10 I'm experiencing camera problems with Windows Camera app.
    When I try to edit HDR photo it reports error: "something went wrong. please try again."
    It seems like the captured photo is broken because it has very bad quality and you can't even zoom it....

    I've tried to install old Lumia Camera but it won't start because Microsoft abandoned it. This is really annoying because camera was the only reason I was still using windows phone...

    Any clues what this might be?

    Greetz, anzx.
    08-23-2016 05:13 PM
  9. joinville carlos gregory's Avatar
    Me too I got the same problem.what should I do? Please help

    I had that problem for 2 weeks.it was so frustrating.don't know what to do.does anyone know how to fix it please?
    Last edited by Guytronic; 08-29-2016 at 03:37 PM.
    08-29-2016 03:20 PM
  10. Y C Neo's Avatar
    Updated to 14915.100 from 14905.1000 this morning. Guess what? The camera is back alive!!
    Just before the update, I've checked and confirmed that the camera is still not working (have been not able to use for more than a month). After the update and data migration, go straight to camera and found the camera working now. I'll try other apps that also utilize the camera and see if it will cause the camera to break again :)
    08-31-2016 11:48 PM
  11. Ian Legarda's Avatar
    This has to be hardware specific. I've been on the Fast ring with my 830 since last match and never had a camera issue like this one mentioned here. Now currently on the latest release preview and no issues with the camera.
    09-01-2016 12:54 AM
  12. wayne wright's Avatar
    I have only three month old new lumia 830, After two month my Lumia camera says " something went wrong ".
    Now I can't use my back cam.
    I have Tried 1) Soft Reset
    2) Hard Reset
    3) Software Recovery Tool But Nothing Happened anything. CAMERA SAYS " SOMETHING WENT WRONG"
    Any Solution of this...Attachment 106731
    09-15-2016 07:09 AM
  13. anzx's Avatar
    This has to be hardware specific. I've been on the Fast ring with my 830 since last match and never had a camera issue like this one mentioned here. Now currently on the latest release preview and no issues with the camera.
    I assume you don't use camera very often, take 10 HDR photos simultaneously with your windows 10 camera app and then try to edit HDR.

    Anyway I flashed back to windows phone 8.1, camera works fine. So I'm pretty sure in my case it is the software problem - windows 10 camera, and not a hardware one. I'm so disappointed with that, this is probably my last windows phone/mobile.
    09-16-2016 11:55 AM
  14. Ian Legarda's Avatar
    Just did as you suggested.

    I took HDR photos in a row, one after the other as soon as the previous one was done. After 4, I was prompted with a "saving" prompt. A few seconds later it cleared and ready to go again. I tried editing the photos by clicking on the thumbnail in the corner, and it let me do edits (cropping, etc...)

    Next I tried taking non HDR photos, again back to back. I was able to take 8 until I was prompted with a "saving" prompt. Again, also able to do minor editing via the thumbnail on the corner.

    Not once did I get the "something went wrong" prompt on the camera or photos app. I don't know what is wrong with my device other than it may be underpowered and takes a while to read/write to SD card (photos are saved in my SD card).
    09-21-2016 12:05 AM
  15. dmaiti's Avatar
    First Time Convert Windows 10 OS to Windows 8.1. Using Windows Recovery.. Then Uninstall Lumia Camera. then Install Camera 360. Camera is Start Now......
    02-16-2018 12:09 AM
  16. mangesh shinde1's Avatar
    No way, its a hardware issue with 830.
    i had same problem i'm using L830
    its not a hardware issue bro
    when i accidentally open my camera through whatsapp status and its open and work well
    and then i open my back camera through lumia camera app and its working , to double check i restarted my phone and that showing again "some thing went wrong"
    after 3-4 month i do nothing now my camera work fine...!!!

    do not repair or replace your phones camera !!!

    It is not a hardware issue !!!
    01-20-2019 04:29 AM
41 12

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