Originally Posted by
realwarder Just phone at&t and ask them to provision visual voicemail. Are you sure that won't work?
I've tried for several weeks to get dialing *DATA# to work where it will report my data usage back with a text message. It worked fine until I unbranded the phone. Continued working on my wife's phone. After finally giving up with customer service and the reps in the store on this one, I haven't tried to talk to customer service about it in the last 5 days. Suddenly, today, it has started working again. ?!?
So, with *DATA# working again, I tried Visual Voicemail again. It now works.
Perhaps if I would have had them "provision" it properly to start with, it would have all worked from the start. I'm not sure why the reps could not help assist me in this before, other than the particular ones I had were not exactly helpful nor did they seem competent. I've had a few reps that were great in the past, and wish there was a way to request the same rep again.
Perhaps it just didn't get entered properly when I called the first time to get my phone provisioned for my new IMEI number. Someone didn't set it up right on AT&Ts end, probably had an audit due to my large number of calls to customer service, and someone finally got it fixed. I really don't know what happened. Glad it's working again.