1. Windows Central Question's Avatar
    I have a lumia 620 . Yesterday my mobile got hanged, suddenly i restart my phone using the power button and volume button. After that nokia screen came and then a error message came that said "Error: unable to find a bootable option. Press any key to shut down". Could this be a software problem or hardware and is it fixable? How Can i retrieve my data. ? Please answer my question
    07-25-2015 04:00 AM
  2. Laura Knotek's Avatar
    My suggestion is that you use the Windows Phone Recovery Tool. https://www.windowsphone.com/en-US/h...cover-my-phone
    07-25-2015 04:06 AM
  3. Harrie-S's Avatar
    If you did not back up your data they are gone. If the above tool or a hard reset by buttons does not work it's a hardware failure (damaged motherboard).

    But in both cases your data is "gone".
    Laura Knotek likes this.
    07-25-2015 04:32 AM

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