08-25-2015 04:36 PM
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  1. Arizona Willie's Avatar
    Arizona Willie
    On my Desktop when I say " hey Cortana " it wakes her up and then I can ask for something.
    On my Lumia 640 XL Cortana does not seem to wake up to a voice prompt but she does after I click on the Microsoft icon.

    Should she wake up like she does in the Desktop version of W10?
    Or is this proper phone behavior?
    08-25-2015 02:32 PM
  2. worldspy99's Avatar
    worldspy99
    Moderator
    The processor in Lumia 640XL does not support Hey Cortana function.
    Arizona Willie and libra89 like this.
    08-25-2015 03:43 PM
  3. Arizona Willie's Avatar
    Arizona Willie
    Thank you very much.

    Now that I know it isn't malfunctioning I can quite worrying about it.
    worldspy99 likes this.
    08-25-2015 04:36 PM
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