10-24-2015 02:31 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Trying to use HERE Drive. First it makes me update to HERE Drive+, then when I run the program is gives me the error "There is a problem. Please try again later." Have factory reset and tried again to no avail.
    10-22-2015 12:38 AM
  2. Nicholas Ek's Avatar
    Nicholas Ek
    First of all, what country are you in and what are your phone's region settings?
    Also, where are the apps installed: phone memory or microSD card?
    10-22-2015 02:36 AM
  3. Lumio93's Avatar
    Lumio93
    Australia.
    I don't know about region settings. I assume it would be Australia as it was a carrier locked phone (Telstra) which has been unlocked.
    I have no idea where it was installed. I have since uninstalled HERE Drive and now can't get it back. I can't find it anywhere. HERE Drive+ reports it is incompatible with my phone.
    10-22-2015 05:16 AM
  4. Nicholas Ek's Avatar
    Nicholas Ek
    Try this link: http://www.windowsphone.com/en-us/st...5-3e4ab3b39313 from your phone.

    If it says unavailable, it's possible that the app has been temporarily removed.
    10-22-2015 05:38 AM
  5. Lumio93's Avatar
    Lumio93
    "The URL may be misspelled or the page you're looking for is no longer available."
    What is this supposed to be a link to?
    My new problem is, after updating the phone to 8.1, and after I factory resetting, there is no HERE Maps or Drive installed, as there was previously.
    So do anyone actually have HERE Drive working on the Nokia Lumia 520?
    If so what version of WP do you have? And where might I download it?
    Again I can only find HERE Drive+ in the store which reports it is not compatible with my device.
    10-22-2015 09:08 PM
  7. dao hong's Avatar
    dao hong
    Try to uninstall and reinstall :)
    10-22-2015 09:24 PM
  8. Nicholas Ek's Avatar
    Nicholas Ek
    Apparently there is currently a problem with Here apps on the Windows (Phone) Store, it was even reported by Windows Central. Until that is fixed, you can't re-download because the apps have been temporarily removed.

    Also, as far as I know, the 520 is only eligible for Here Drive, not Here Drive+.
    10-22-2015 10:43 PM
  9. Lumio93's Avatar
    Lumio93
    Originally Posted by dao hong
    Try to uninstall and reinstall :)
    There is no HERE Drive in the Windows Phone store, only HERE Drive+ which reports it is incompatible with the Nokia Lumia 520.
    10-22-2015 10:59 PM
  10. Lumio93's Avatar
    Lumio93
    Originally Posted by Nicholas Ek
    Apparently there is currently a problem with Here apps on the Windows (Phone) Store, it was even reported by Windows Central. Until that is fixed, you can't re-download because the apps have been temporarily removed.

    Also, as far as I know, the 520 is only eligible for Here Drive, not Here Drive+.
    Where did you find this out? Do you have a link?
    And yes I know that HERE Drive+ is not compatible with the Nokia Lumia 520.
    10-22-2015 10:59 PM
  11. Nicholas Ek's Avatar
    Nicholas Ek
    Originally Posted by Lumio93
    Where did you find this out? Do you have a link?
    And yes I know that HERE Drive+ is not compatible with the Nokia Lumia 520.
    All HERE apps are currently not available from Windows Store due to technical issue | Windows Central
    10-23-2015 04:42 AM
  12. Lumio93's Avatar
    Lumio93
    Thank you.
    10-24-2015 02:31 AM
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