1. Mark Kaplan's Avatar
    Anyone experiencing any issues with the physical audio jack? On my 950XL, I find on some occasions, when I plug my aux cable into the phone's jack, it keeps playing from the speaker with no sound through the jack. I have to reboot the phone to get the jack to take over audio.
    12-02-2015 03:13 PM
  2. Babs75's Avatar
    I was having an issue with mine in the car. Seemed like the hole that the audio cable was to plug into was too big. Set up my bluetooth instead.
    12-02-2015 06:15 PM
  3. martinezjorge's Avatar
    My case is that I get intermittent audio. No matter if I use headphones or an aux cable it goes silent for a very short moment but every 1 or 2 seconds

    It's not all the times but when it happens I haven't been able to fix it. I give up and next time I use it then works.

    Rebooting it helped just one time.

    Not sure if it is a physical problem with the audio jack or another app making conflict with it
    01-29-2016 04:37 PM
  4. pompeyladbfp's Avatar
    None of my earphones/aux cables (4/3 section) are now being detected by my phone.. Only bluetooth, anyone any ideas? Sound comes through phone as normal. Tried soft reset
    02-19-2016 07:15 AM
  5. NICK TOALE's Avatar
    Check listing for wired device in Gadget App delete the wired devices and replug
    02-20-2016 01:55 PM
  6. pompeyladbfp's Avatar
    Just lists my bluetooth gadgets
    02-21-2016 07:10 AM
  7. pompeyladbfp's Avatar
    Sent it back to my mobile insurers (it had screen replaced) and now working
    03-03-2016 04:47 AM
  8. martinezjorge's Avatar
    Were you able to fix it?
    I have the exact same problem. When it happens sometimes I switch to a cable/headphone that has a mic (the one with the 3 stripes on it)
    07-28-2016 10:11 AM
  9. aetneerg83's Avatar
    My headphone jack output static garbled distorted sounds so I sent my phone in for repair. They sent me a new phone, you should send your phone in while you still have the 1 year manufacturer warranty. Most of these expensive flagship phones only come with 1 year warranty.
    07-29-2016 01:17 AM

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