Folks,
I have had a 950XL since early December, preordered from MS directly in the UK. It has run fine until about a week ago when it now starts to run very hot even when I am only web browsing. It gets to the point where it stops receiving email refuses to charge and the only fix is to remove the battery and leave it to cool for 20 mins. upon replacing the battery and booting up it then starts to retrieve mail again, and will charge. I have spoken to MS and they tell me I can return it, or 'send it to warranty'. I am not a heavy user (dont really touch facebook, twitter etc) and I dont play taxing games. I dont make that many long calls. I love the continuum feature and have the dock, but this is not enough for me to hang on to hardware that may be faulty, or simply unsuitable for the task. I am not aware of any specfic trigger, but it did seem to coincide with the last update that went out. If I dont take the oportunity to return the unit in the next couple of days, that ship will have sailed and I will be stuck with it.....
All constructive comment gratefully received
I have had a 950XL since early December, preordered from MS directly in the UK. It has run fine until about a week ago when it now starts to run very hot even when I am only web browsing. It gets to the point where it stops receiving email refuses to charge and the only fix is to remove the battery and leave it to cool for 20 mins. upon replacing the battery and booting up it then starts to retrieve mail again, and will charge. I have spoken to MS and they tell me I can return it, or 'send it to warranty'. I am not a heavy user (dont really touch facebook, twitter etc) and I dont play taxing games. I dont make that many long calls. I love the continuum feature and have the dock, but this is not enough for me to hang on to hardware that may be faulty, or simply unsuitable for the task. I am not aware of any specfic trigger, but it did seem to coincide with the last update that went out. If I dont take the oportunity to return the unit in the next couple of days, that ship will have sailed and I will be stuck with it.....
All constructive comment gratefully received
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