Charger build quality

[tuxedo323]

I've had my 950XL since release day in November and now the stock charger is starting to take a dump. I literally have to use the charger that came with the free continuum dock to charge my phone now. I'm severely disappointed with the build quality of these chargers. I'll be going to the Microsoft store tomorrow demanding a new one.

 

[Mesbah]

Good idea to record how MS Store clerks treat you and share it with the Group.:angry:

 

[tuxedo323]

Good idea to record how MS Store clerks treat you and share it with the Group.:angry:

Will do my friend...

 

[signal-2-noise]

>Gets the popcorn ready<

 

[tuxedo323]

Ok so I apparently baffled the staff at my local Microsoft store. Since they don't have replacement AC-100 model chargers in stock, she tried to give me a non stock replacement. I told her, this is not a 3amp output like the stock charger. She said "oh your right"...... To make a long story short, she gave me a used one from a display unit and took down my contact info while they make an attempt to stock some. Supposedly I'll get a call or email when stock arrives. I'm just glad I have one that works properly even if it's used. Not disappointed with my experience today.

 

[Mesbah]

I found replacement chargers for 950Xl on eBay but all =<2Amp non was 3Amp and wiring looks lighter gauge. They may still work but take much longer to recharge.

 

[tuxedo323]

I found replacement chargers for 950Xl on eBay but all =<2Amp non was 3Amp and wiring looks lighter gauge. They may still work but take much longer to recharge.

Yeah that's what I was trying to avoid. I think since the product is fairly new they will start selling them individually in a couple months.

 

[Cosmyc]

Technically speaking the charger that comes with the 950 and 950 XL are pretty good. I have three of them, all fine until now.

 

[Mesbah]

Also notice for some technical reason MS recommends 950XL be connected to power cable AFTER either USB or charger is connected 1st :grincry: Some electronic engineers please explain why :kiss:

 

[gpobernardo]

Good idea to record how MS Store clerks treat you and share it with the Group.:angry:

Will do my friend...

Check the LAW in your area first.

 

[TheChazas]

Where is the best place to get a brand new additional battery for 950/950XL?

 

[Mesbah]

Where is the best place to get a brand new additional battery for 950/950XL?

Obviously a Microsoft Store

 

[FredBloggs007]

Yeah that's what I was trying to avoid. I think since the product is fairly new they will start selling them individually in a couple months.

I've just ordered 2 MS original chargers from Amazon UK site... https://www.amazon.co.uk/Official-M...ag=hawk-future-21&ascsubtag=UUwpUvbUpU3410522

 

[Cosmyc]

Obviously a Microsoft Store

But they're for buying online?

 

[TheChazas]

Too bad, in my country in EU, there is no MS stores.