1. Windows Central Question's Avatar

    Please bear with me. I am a novice here).

    I purchased an L640 GoPhone, unlocked it immediately. Then, before doing anything else, upgraded to WP10TP (Release).

    I have installed a number of apps. Now, in getting ready to make this my daily driver, I want to move my contacts over from my L635...nearly 600 of them.

    I have run Transfer my Data twice. It SAYS it copies the information. But when I open the People app, there are no contacts listed.

    Does anybody know what is happening/have a solution?

    Thank you.
    04-12-2016 09:12 AM
  2. shmsnh's Avatar
    Are you not using the same Microsoft account on both the phones? If yes, contacts should have shown up already.
    04-12-2016 11:36 AM
  3. 521520635's Avatar
    Thanks for the thought. Yes, I am using the same account on both phones.

    Worked fine when I used it to move copy contacts from my 521 when I got the 635. And from the 635 to a 520 I forgot to back up before installing WP10 IP (it didn't go so well).

    So, I am a little stumped here.
    04-12-2016 01:06 PM
  4. larsenan's Avatar
    I had same problem after upgrading to wp 10. A hardreset got the problem solved
    04-12-2016 01:27 PM
  5. 521520635's Avatar
    Thanks, larsenan. A hard reset did the trick.

    Not a quick solution, but I can call people and I know who is calling
    04-13-2016 10:03 AM

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