1. slimchap's Avatar
    I've been having an issue with my Lumia 640XL battery which started on Wednesday. If I plug my phone's charger the battery icon will display that the phone is being charged but the battery percentage will subsequently drop while the phone is being charge. At first I thought it was a battery issue then I got a new battery this morning but have being experiencing the same issue. I really need info if this is a hardware issue i.e. The charging port is bad so it wont supply the battery with the regular charge or if it could be an issue with the OS being on fast Insider preview.
    12-02-2016 03:39 PM
  2. MDK22's Avatar
    Try to soft reset (power + Volume DOWN held) the device ... this may clear it up.
    12-02-2016 04:25 PM
  3. sinime's Avatar
    Might also check in battery saver and see if it's showing an app using a large amount of battery.
    12-02-2016 04:27 PM
  4. MDK22's Avatar
    I've noticed on my Lumia 1520,where the battery is going south:
    • IF I soft reset using POWER button held -it changes the battery level- i.e. I was @ 100% & dropped to 82% - this has happened more than once - also I can be @ 5%, after reset it'll be much higher @ 90%. I do admit that the 3 yr old battery is wonky.
    • IF I soft reset using POWER & Volume DOWN held - it does not change
    • It appears each methodology is slightly different in end result, though they both accomplish a soft reset - the former seems to toggle DDTW, Glance on / off
    12-03-2016 08:44 AM
  5. slimchap's Avatar
    I dont have any rogue app draining my ba3 on ba3 saver.
    12-05-2016 11:12 AM
  6. slimchap's Avatar
    Soft resetting my phone isn't an option because I'm not ready to download over 13GB worth of games...
    12-05-2016 11:14 AM
  7. slimchap's Avatar
    I took the device to a phone repair guy who told me the issue is the fault of a damaged IC and I will need to take the phone to a Microsoft service center.
    12-05-2016 11:17 AM
  8. MDK22's Avatar
    Soft resetting my phone isn't an option because I'm not ready to download over 13GB worth of games...
    WHY would you have to download over 13GB worth of games after a soft reset?
    Perhaps the OP is confused ....
    12-05-2016 05:36 PM
  9. slimchap's Avatar
    using power button and down button together, won't it reset my phone to factory settings ad clean wipe it???
    12-05-2016 07:52 PM
  10. MDK22's Avatar
    using power button and down button together, won't it reset my phone to factory settings ad clean wipe it???
    no
    12-05-2016 08:15 PM
  11. slimchap's Avatar
    O! I thought it will... I'm going to try that now.
    12-05-2016 08:50 PM
  12. slimchap's Avatar
    Soft resetting it didn't fix it... And now my usb/charging port isn't working again.
    12-10-2016 05:49 PM
  13. MDK22's Avatar
    Soft resetting it didn't fix it... And now my usb/charging port isn't working again.
    Then it's probably a hardware issue.
    That's WHY I love wireless charging ..
    12-10-2016 06:57 PM
  14. slimchap's Avatar
    Then it's probably a hardware issue.
    That's WHY I love wireless charging ..
    If only phones that come with wireless charging are cheap.....
    12-13-2016 02:35 PM
  15. Yoosuf Belal's Avatar
    It is a software issue because it happens on my Lumia 950xl and Lumia 1520. It's been a bug for quite some time now, I just deal with it.
    12-18-2016 09:36 AM

Similar Threads

  1. Replies: 4
    Last Post: 12-03-2016, 10:48 AM
  2. This 10-port Aukey charging hub is an essential for the tech fanatic
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 12-02-2016, 01:42 PM
  3. The Game Awards 2016: Here's who won at this year's ceremony
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 12-02-2016, 01:11 PM
  4. Replies: 1
    Last Post: 12-02-2016, 01:02 PM
  5. Is there any w10 build for lumia720?
    By Vijay Shejal in forum Ask a Question
    Replies: 3
    Last Post: 12-02-2016, 08:39 AM
LINK TO POST COPIED TO CLIPBOARD