my lumia 830 capacitive buttons stopped working suddenly?help me please

  • Thread starter Thread starter Windows Central Question
  • Start date Start date
W

Windows Central Question

my lumia 830 capacitive buttons stopped working suddenly?help
 
my lumia 830 capacitive buttons stopped working suddenly?help

if the soft reset does not work, then you'll have to look for a phone technician who can help with repairs

Is your phone on insider program?

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
 
I know this is an old thread, but my L830 capacitive buttons stopped working over the last few days too.

Found a lot of threads with the same problem, which made my heart sink.

However, a found a suggestion from Microsoft to the problem: take off the screen protector if you're using one. I did, and it solved my problem.

Maybe grit or dust gets under the screen protector preventing a good contact. Hopefully my experience helps someone else.
 
For some reason I found my 830 display to be not quite as sensitive in comparison to other phones. Glass screen protectors subtly interfered with operation in ways I didn't quite see elsewhere... Ah well.
 

Members online

Forum statistics

Threads
335,055
Messages
2,258,046
Members
428,726
Latest member
r.kianersi71