Why can't i sync my microsoft account on 2 devices

terra

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Aug 20, 2014
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2 windows phones 1 new 1 old.

Preparing the new one, i've added the microsoft acct. It's working. also added the email acct, all good.

On the old phone i can no longer sync manually, but i can send out new msgs, and receive msgs. If i try to manually sync, i receive an error msg.

Old phone, i can no longer access the password settings for the acct. It's not there.
Therefore i can't change passwords or input any two factor auth codes.
I have changed the password, disabled/enabled/reset 2FA, and still no manual synching, but msgs to go out and come in. Even though now all the passwords have changed, and 2fa, has been reset and reconfigured.

This is also causing a problem with backups.

The email is working properly on the new phone, i have gone ahead and deleted the email acct. from the new phone, so there would be no conflicts.

Still the old phone is having synching issues.
 

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