08-29-2016 10:56 AM
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  1. mikeycl's Avatar
    Quick thing for people who still get bing results and no interests.

    I just did this on a hunch following some other tips on this forum and now Cortana is working properly with full chit chat and interests

    1. Turn off Cortana by going to "Settings" swipe left then tap on "Cortana"
    2. When prompted restart.
    3. Check your region, Language and Speech Settings are correct (See 2nd Post for more details) and restart as necessary
    4. Once restarted hold down the search key and do a normal voice search making sure to accept the voice agreement. Once the results are displayed press the start button
    5. Go back to the cortana settings. DO NOT OPEN CORTANA TO DO THIS but go back into "Settings" swipe left and select "Cortana".
    6 You will see an option toward the bottom to delete local data. Press this and confirm any dialogs that show.
    7 Next open Cortana using the apps list or live tile if pinned.
    8. This should run through the first run wizard where she asks your name etc.
    9. Try asking a question that would get a response such as "tell me a story" she should nw work normally and you should also be able to add interests.

    You should note that when deleting local data all previously configured settings such as interests and places will be retained. You will however lose your "Inner Circle" contacts and if you had connected cortana to facebook you will need to reconnect her.

    let me know how you fare so far a lot of people are seeing success with this.

    The Next post outlines any region/language configurations needed to ensure Cortana works as intended.
    Last edited by mikeycl; 08-06-2014 at 07:15 AM.
    klcow, gerzhwin, beershark and 6 others like this.
    08-06-2014 06:07 AM
  2. mikeycl's Avatar
    Below should be the settings required to ensure Cortana works properly based on Beta or Alpha availability

    I Will break them down for each country by current status (Alpha/Beta) I apologise in advance if some of these come across as completely obvious but sometimes it is better to be safe than sorry.

    As more are added i will try to keep this up to date. Any contributions via DM or on this post will be welcomed in this and that way we can keep the community updated with single reference point.

    Please note that should you change Language your phone may need to download the language pack. If this is the case you can speed up the process by looking in "Phone Update" and checking for updates. this will download the pack and the phone will restart to apply it. Once it has been downloaded and applied the Required language MUST be at the top of the list. If it isn't you can tap and hold on the language and the menu will provide the option to Move it up to the top. Again if prompted to restart do so before doing anything else.

    If you change Region a restart will also be required. Make sure to do this before trying to use Cortana.

    Beta

    Country Language Region Speech
    US English (United States) United States, English (United States English (United States
    UK English (United Kingdom) United Kingdom, English (United Kingdom) English (United Kingdom)
    China TBC TBC TBC


    Alpha


    Country Language Region Speech
    India English (India) India English (United Kingdom)
    Australia English (Australia) Australia English (United Kingdom)
    Canada English (Canada) Canada English (United States)
    Last edited by mikeycl; 08-06-2014 at 07:09 AM.
    boxa72, gerzhwin and Pete like this.
    08-06-2014 06:22 AM
  3. russland's Avatar
    Whoops
    08-06-2014 06:23 AM
  4. boxa72's Avatar
    I cant even get her to respond in Australia but as soon as I change to US she responds. Any ideas??
    08-06-2014 06:31 AM
  5. Wes Halton's Avatar
    I am using Nokia 1520 in the UK and could not get Cortana to chitchat or answer basic questions. I tried this advice and it worked right away and Cortana is now chatting away quite happily !

    Quick thing for people who still get bing results and no interests.

    I just did this on a hunch following some other tips on this forum and now Cortana is working properly with full chit chat and interests

    1. Turn off Cortana by going to "Settings" swipe left then tap on "Cortana"
    2. When prompted restart.
    3. Once restarted hold down the search key and do a normal voice search making sure to accept the voice agreement. Once the results are displayed press the start button
    4. Go back to the cortana settings. DO NOT OPEN CORTANA TO DO THIS but go back into "Settings" swipe left and select "Cortana".
    5 You will see an option toward the bottom to delete local data. Press this and confirm any dialogs that show.
    6 Next open Cortana using the apps list or live tile if pinned.
    7. This should run through the first run wizard where she asks your name etc.
    8. Try asking a question that would get a response such as "tell me a story" she should nw work normally and you should also be able to add interests.

    You should note that when deleting local data all previously configured settings such as interests and places will be retained. You will however lose your "Inner Circle" contacts and if you had connected cortana to facebook you will need to reconnect her.

    let me know how you fare so far a lot of people are seeing success with this.

    The Next post outlines any region/language configurations needed to ensure Cortana works as intended.
    08-06-2014 06:33 AM
  6. boxa72's Avatar
    Ok I'll give this a try
    08-06-2014 06:35 AM
  7. boxa72's Avatar
    Nah I can't even get results after agreeing to speech n besides what average person on the street would know to try that anyway. I bet you Microsoft didn't even bother getting someone at Microsoft Australia to test it first! Oh well its back to US settings although I do like Jen's voice better
    08-06-2014 06:56 AM
  8. Wes Halton's Avatar
    So you cant even get the old speech system to send a text to someone ?

    Nah I can't even get results after agreeing to speech n besides what average person on the street would know to try that anyway. I bet you Microsoft didn't even bother getting someone at Microsoft Australia to test it first! Oh well its back to US settings although I do like Jen's voice better
    08-06-2014 07:04 AM
  9. boxa72's Avatar
    No I meant after I hit agree n do a voice search I get no response. I've just reverted to US settings and everything is fine
    08-06-2014 07:13 AM
  10. mikeycl's Avatar
    Nah I can't even get results after agreeing to speech n besides what average person on the street would know to try that anyway. I bet you Microsoft didn't even bother getting someone at Microsoft Australia to test it first! Oh well its back to US settings although I do like Jen's voice better
    double check your region and language settings. before doing the normaly voice search. I have updated my second post with the settings needed to make sure it works properly.
    08-06-2014 07:14 AM
  11. boxa72's Avatar
    Bro I've restarted my phone enough today as I reverted to WP8 n all that, I'll try again tomorrow but thanks for ur help. It's working fine on US. The only thing I was looking forward to was metric details. I don't like the UK voice
    08-06-2014 07:46 AM
  12. mikeycl's Avatar
    Bro I've restarted my phone enough today as I reverted to WP8 n all that, I'll try again tomorrow but thanks for ur help. It's working fine on US. The only thing I was looking forward to was metric details. I don't like the UK voice
    Thats cool. I'm not keen on the UK voice either. Give me Jen Taylor any day she just sounds more playful.

    Hopefully MS pay attention and give people an option on which to use.
    boxa72 likes this.
    08-06-2014 07:56 AM
  13. PabsTheGeek's Avatar
    This!!!!! It fixed my issues with Cortana in the UK. She wouldn't sing or tell jokes...now she won't shut up :D

    Fank you!!!!
    mikeycl likes this.
    08-06-2014 08:39 AM
  14. Rikki Saxena's Avatar
    it works!!!
    mikeycl likes this.
    08-06-2014 09:03 AM
  15. Geddeeee's Avatar
    I didn't have to do any of those things. I installed Update 1 on the day it came out, and Cortana could barely get my name right.
    Once the Cortana teams 'turned on' the stuff on their servers, a day or so after Update 1, all was as it should be. Jokes, songs etc

    Great that you found a 'fix' for others who have had 'problems'....
    08-06-2014 09:10 AM
  16. Pete's Avatar
    I think that some of the problems could be partly due to there being some pre-existing Cortana data on people's phones or in their cloud (from previously playing with the US Cortana). Deleting that cache prompts Cortana to start over.
    Last edited by o Aperture o; 08-06-2014 at 10:38 AM.
    mikeycl likes this.
    08-06-2014 09:27 AM
  17. Robbed Time's Avatar
    The OP instructions worked for me perfectly. Now sings to me and all the other chit chat stuff. Cheers.
    mikeycl likes this.
    08-06-2014 09:50 AM
  18. fc000's Avatar
    Confirmed worked for me. Was having issues with Interests not showing up. All working now!
    mikeycl likes this.
    08-06-2014 10:15 AM
  19. PabsTheGeek's Avatar
    I think that some of the problems could be partly due to there being some pre-existing Cortana data on people's phones or in their cloud (from previously playing with the US Cortana). Deleting that cache prompts Cortana to start over.
    I wonder if that's the issue, as I did play about with the US version
    08-06-2014 10:43 AM
  20. bologni's Avatar
    hello guys, i've been trying this, but with no results. Maybe because i am not actually in the uk, i live in Argentina (south america) but the thing is that if i write something, like "hello cortana" she answers me, but if i talk to the cell, she always say "i'm sorry, i didn't catch that" and i talk loud and clear... i already follow this post step by step, but... no results. any thoughts?
    08-06-2014 02:11 PM
  21. donaldvc's Avatar
    Thank you so much. That fixed my taciturn UK Cortana!
    08-06-2014 02:23 PM
  22. boxa72's Avatar
    hello guys, i've been trying this, but with no results. Maybe because i am not actually in the uk, i live in Argentina (south america) but the thing is that if i write something, like "hello cortana" she answers me, but if i talk to the cell, she always say "i'm sorry, i didn't catch that" and i talk loud and clear... i already follow this post step by step, but... no results. any thoughts?
    That's exactly what I get
    08-06-2014 07:16 PM
  23. TripleHelix192's Avatar
    I went from 8.1 US Cortana to 8.1 Update preview and changed over to Australian Cortana. Could not get her to work. Tried this, and she works now!
    I defiantly think it may be caused by local data. Clearing it and starting again worked for me fine!
    08-06-2014 11:39 PM
  24. DJRedLine's Avatar
    Live in UK on L930. I have done the settings in OP and now cortana only brings back bing results and does not talk at all.
    08-07-2014 02:38 AM
  25. mikeycl's Avatar
    It may be a local but i need to add that I rolled back to 8.0 to get the Cyan update and 8.1 through normal release (mainly did it so i could get VVM on O2) then went back onto the DP builds.

    So when Update 1 was issued i had a phone on a technically clean slate. It may have, however, bought down something stored in the cloud based profile that has then caused the issue to occur. Which once the cache was cleared and Cortana re-initialised disposed of whatever may have been pulled down previously.
    08-07-2014 03:14 AM
69 123

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