When I bought my phone at an att store near me, I was given the free charging plate and was told it would be shipped out to my address. Anyone else have this, any way to find out when they'll be shipped?
I got my phone Friday, and my charger showed up via USPS maybe an hour ago. I got an e-mail with a USPS tracking number, and they shipped it straight to my house. When I got the phone, the guy said they have to do it as 2 transactions, and they gave me the phone for $50 and the charger for $50, rather than the phone for $100 and the charger for free. It was no hassle (minus signing the stupid AT&T iPad twice).
Ugh, that makes me mad. The managers should be training the employees for stuff like this for launch day. I feel bad for Nokia and Microsoft because even if they have a great product, the guys doing the sales don't even know how to promote the product.
I wonder what the situation is with those of us who haven't gotten a confirmation e-mail. Did they just screw up our order or did they just not actually do the fulfillment?
I bought mine online with the no contract pricing and received it on launch day. The charger was not listed on my receipt or mentioned anywhere. I was under the impression that the free charger was only for customers who bought the phone with a new 2 year activation. Today I received the following email;
Thank you for your recent purchase from AT&T Cell Phones, U-verse, Digital TV, DSL Internet, and Phone Service.
As you may have heard, for a limited time AT&T is running a promotion for a free Nokia Black Wireless Charging Plate with orders of the Nokia Lumia 920. The charging plate should have been shown as included when you placed your order.
The charging plate accessory will be shipped in a separate order at no charge.
We appreciate your business.
Sincerely,
The AT&T Customer Care Team
Ugh, that makes me mad. The managers should be training the employees for stuff like this for launch day. I feel bad for Nokia and Microsoft because even if they have a great product, the guys doing the sales don't even know how to promote the product.
I wonder what the situation is with those of us who haven't gotten a confirmation e-mail. Did they just screw up our order or did they just not actually do the fulfillment?