Hi,
I have Lumia 1320 with latest windows 10 mobile build (572). Sometimes, screen becomes completely unusable as shown in attachment. Unless, I restart the phone, I will not be able to use it. I need to understand the pattern, but still tracking how or what scenario it happens. My wild guess could be device firmware update or could be memory issue.
This is not related to hardware as I reverted back to windows 8.1 to verify & I never faced this issue on windows 8.1.
Anyone has similar problem & if so, how it was resolved.
I cannot post it in MS feedback app as there is no option to attach images.
I have Lumia 1320 with latest windows 10 mobile build (572). Sometimes, screen becomes completely unusable as shown in attachment. Unless, I restart the phone, I will not be able to use it. I need to understand the pattern, but still tracking how or what scenario it happens. My wild guess could be device firmware update or could be memory issue.
This is not related to hardware as I reverted back to windows 8.1 to verify & I never faced this issue on windows 8.1.
Anyone has similar problem & if so, how it was resolved.
I cannot post it in MS feedback app as there is no option to attach images.