11-19-2012 10:45 AM
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  1. TheSuperShoe's Avatar
    Shipped!

    Both Cyan and Red. (not charging dock though)

    My Cyan one says it'll come Monday and the Red one says it'll be here tomorrow. Although most of the time shipments from TN come in one day to NoVa. Here's hoping they both come tomorrow!
    11-08-2012 07:50 AM
  2. snyderman3001's Avatar
    I pre-ordered cyan yesterday at about 10am Central time from an AT&T store. Order status is processing. No tracking number. I live in Memphis about 5 minutes from FedEx headquarters. Wish I could just drive over there and grab it!
    11-08-2012 07:53 AM
  3. prjkthack's Avatar
    I pre-ordered cyan yesterday at about 10am Central time from an AT&T store. Order status is processing. No tracking number. I live in Memphis about 5 minutes from FedEx headquarters. Wish I could just drive over there and grab it!
    The moment you do get a tracking number, you can usually call FedEx and actually have them do that for you. Sometimes they can, sometimes they can't. I've done it a few times as long as it hasn't already been thrown onto a truck.
    11-08-2012 07:55 AM
  4. snyderman3001's Avatar
    The moment you do get a tracking number, you can usually call FedEx and actually have them do that for you. Sometimes they can, sometimes they can't. I've done it a few times as long as it hasn't already been thrown onto a truck.
    Hmmm.... Great idea. I might give that a shot since I'm off work today but not tomorrow.
    11-08-2012 07:57 AM
  5. wamsille's Avatar
    I'm going to try and pick my phone up from the FedEx sorting facility. There is a shot I might be able to get it on my lunch hour rather than my wife getting it at home. (If she sees the phone first, she might look at her Galaxy S3 tell me that's what I'm getting)

    LOL
    11-08-2012 08:18 AM
  6. homegeek's Avatar
    My Cyan has shipped. I got an email with tracking number and I should be receiving it Friday. I do not know about my charging plate. I guess we will wait and see.
    11-08-2012 08:26 AM
  7. wamsille's Avatar
    Fedex won't let me hold the shipment at a FedEx location - I'm assuming one of those retail locations. (I tried the service from the tracking page - I didn't actually call FedEx)
    11-08-2012 08:35 AM
  8. glimited's Avatar
    Pre-ordered a black on AT&T Premier and my status says shipped for the phone and sim (delivery date for Friday via FedEX.) Charging plate doesn't seem to have been shipped out yet.

    Excited for this new phone! Have been using an iPhone for a few years (3GS to 4) but the 5 didn't really excite me. I can't wait :)
    11-08-2012 08:41 AM
  9. Flytetymex's Avatar
    Has anyone had any luck trying to order the Lumia 920 with the non-committal pricing AND receiving the wireless charging pad?
    11-08-2012 08:43 AM
  10. tlegend2012's Avatar
    Pre-ordered a black on AT&T Premier and my status says shipped for the phone and sim (delivery date for Friday via FedEX.) Charging plate doesn't seem to have been shipped out yet.

    Excited for this new phone! Have been using an iPhone for a few years (3GS to 4) but the 5 didn't really excite me. I can't wait :)
    The rep told me that the plate will come with the phone, even though it's not on the status.
    11-08-2012 08:46 AM
  11. lennyk1313's Avatar
    still showing processing for me, and AT&T reps have no idea.
    11-08-2012 08:47 AM
  12. tlegend2012's Avatar
    still showing processing for me, and AT&T reps have no idea.
    where do you see the status ? premier or regular screen?
    11-08-2012 08:49 AM
  13. mammaldood's Avatar
    Update here - new customer, premier, ordered cyan 920 around 12:30am yesterday.

    Called AT&T CSR this morning - the CSR gave me the whole "it's processing, you'll just have to wait" thing, despite it having been about 32 hours since I placed the order. After some more questions she said it might be held up because of issues with porting the number from Virgin Mobile (I guess there are issues with porting from prepaid sometimes). Then she transferred me over to premier to a woman who was actually really helpful. She pushed the order through and upgraded me to free overnight shipping so I should see my cyan beauty tomorrow! (I didn't ask about the charging plate that was on my order)

    Order status still hasn't updated, but she assured me that the order was being sent to the warehouse now, and my credit card finally got the charge for the phone so I'm confident this worked.

    So, premier people, if your order is still processing, you might want to give them a call.

    EDIT: order now shows up using https://www.wireless.att.com/order_status/# - says pending shipment, but only for the 920 and a SIM; no charging plate listed... oh well, that's not so urgent. I'll just see if it comes Friday and if not, deal with it then.
    Last edited by mammaldood; 11-08-2012 at 09:06 AM.
    11-08-2012 08:50 AM
  14. Stadifer's Avatar
    I'm still in order processing purgatory. Perhaps I'll get an update later today but my optimism that I'll get the phone tomorrow is all but gone. Expecting a Monday or Tuesday delivery (If it comes USPS it'll be Tuesday, FedEx should be Monday I would imagine).

    I elected to not port my number at order time hoping that would expedite the process and not get hung up on a port.

    We shall see what the day brings. Still somewhat concerned that my order status screen states "Nokia 920 PHONE" and not the actual Nokia 920 Cyan which I've seen on other order status posts. My confirmation has Cyan though.
    11-08-2012 08:55 AM
  15. socialcarpet's Avatar
    Shipping Status: Back Ordered


    :dry
    11-08-2012 08:58 AM
  16. socialcarpet's Avatar
    Looks like I'll be hitting my AT&T store tomorrow and cancelling that pre-order if the status hasn't changed by tomorrow.
    Guitarpik likes this.
    11-08-2012 08:58 AM
  17. glimited's Avatar
    The rep told me that the plate will come with the phone, even though it's not on the status.
    It would be a plus if the plate came, but as long as I receive the phone on Friday I'll be more than happy.
    11-08-2012 09:00 AM
  18. snyderman3001's Avatar
    My card just got charged for the phone, but no tracking number and still says processing. Interestingly, when the rep in the store ordered the phone for me through their direct fulfillment system, he couldn't get the charging plate to show up as free, so he just discounted the phone $50. My card just got charged $50, so looks like the plate isn't shipping yet.
    11-08-2012 09:04 AM
  19. Guitarpik's Avatar
    Just spoke to AT&T. Everything is fine on my order but the phone is now backordered :(
    11-08-2012 09:14 AM
  20. Loiselle's Avatar
    Last night, after the back-ordered issue with my pre-order, I went into my local AT&T store and spoke with the manager, and explained the situation. He was more than helpful. He took my name, number, account number and email address and said he would make sure to have one held for me. He did tell me to call in today after 4pm to see if they had arrived yet, or tomorrow after 1pm to do the same.

    These are reasons I don't like to pre-order tech online. You never know what's going to happen. I'll take my chances at a store, instead. Congrats to all who have theirs en route to them. I'll have mine tomorrow night (...hopefully)
    11-08-2012 09:20 AM
  21. Dession's Avatar
    Mine shipped and will be here tomorrow!
    11-08-2012 09:21 AM
  22. WIndowsReborn's Avatar
    Pre-ordered the Lumia 920 around 2am on the 7th. My account was charged and I got an email saying that my order was going to a warehouse for shipment. Today, I checked my bank account only to discover the funds have been returned to me and my order is just sitting there with a "Processing". Have no idea what's going on.


    Edit: I'm thinking about trying to cancel and just heading into the store, but I don't see a cancel button :/
    11-08-2012 09:21 AM
  23. Guitarpik's Avatar
    Pre-ordered the Lumia 920 around 2am on the 7th. My account was charged and I got an email saying that my order was going to a warehouse for shipment. Today, I checked my bank account only to discover the funds have been returned to me and my order is just sitting there with a "Processing". Have no idea what's going on.


    Edit: I'm thinking about trying to cancel and just heading into the store, but I don't see a cancel button :/
    Same here. They charged me the full amount yesterday. Today all I have is a pending charge for $52
    11-08-2012 09:23 AM
  24. socialcarpet's Avatar
    Just spoke to AT&T. Everything is fine on my order but the phone is now backordered :(
    Backordered doesn't necessarily mean we'd be waiting a week for one, don't worry. I'm sure these guys have JIT inventory, they are probably delivering new phones to the warehouses as they come in.

    That said, I'll be checking the status again tomorrow AM and if it's still in backorder, I'm going to hit the store.

    I was fine with waiting as long as a year for a 920 until I got a big crack across the screen of my 900, now I'm eager to replace it ASAP because I'm not about to invest money in getting the screen replaced and the crack is driving me crazy.
    11-08-2012 09:32 AM
  25. NickA's Avatar
    My card got charged, and I got an e-mail saying it's been processed and sent to shipping. No shipment confirmation yet though. I paid extra for overnight so I hope it goes out today.
    11-08-2012 09:32 AM
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