Took out simcard & tray, downloaded app called vibeMassage FREE. It is when the vibration initiates that the rattle noise occurs, however when the vibration continues into the cycle it no longer makes the rattle noise. So just the initial start of the motor is when the device rattles.
I also tried using the sim card tool to brace the side of the metal railings to see if it would stop the rattle - no effect. Its coming from bottom area of the card slot as if the mechanism it right below it.
When I visited the AT&T store (US) that i bought it from, i found that each of the 920's on display (black n white) also had the same issue.
I was wondering if maybe it was a bad batch of phones. My brother will be receiving his tomorrow, so we shall see.
Say it is not so! This is the reason I did not keep my 900 and got the Titan2. I had turned off all vibes but, of course, you can not turn off the capacitive buttons. Hitting those buttons, especially in some apps, was jaring!
I have a yellow 920 on order - figures crossed the vibrate is tolerable!
I know the issue has carried over from the 900. But in my case on my 900 I will say that after 6 months I rarely notice it anymore. Either it settles a bit after a while with use but having a case on it also helps dull the rattle as well.
This is actually a good feature to have such a powerful vibrate, they just need to tweak the firmware to either send less voltage to the vibrator or pulse it. The quick vibration from key press is fine.
I had this problem on my 900 so I know what the OP is talking about. However, my Red 920 is very quiet - the vibration sound + feel is much quieter than any Windows phone I've had. My wife commented that the vibration is too low for her to hear in a meeting, and would be a liability when she's on call, so she's sticking to her 900 for now. I'm surprised to see this come up as an issue with the 920.
I just went into an ATT store a few days ago with the intention of exchanging mine. I tried a couple 920s and they all had the rattle. Not only that, all the black ones (three) had the click and creak sound at top of the screen when you press (e.g. picking it out of your belt case). You have a 1 year manufacturer warranty. The lady at the ATT store told me that I could still go ahead and get it exchanged if I wanted but it seems like that is playing roulette and you may easily get a phone that has the same or similar issues. I will wait a few more months, maybe it will settle and just go away, maybe there is a firmware upgrade. Before the 1 year (granted nothing else happened to the phone) I can still exchange it.
I did the whole email Elop thing with a tangent issue, and got a response with some customer assurance people on CC.
When I'm on a call and the person is loud or I have the volume up high, the phone rattles. And this really screws up call quality on occasions. I'm going to try to determine if this is something that is by design or if its something that has been fixed in new builds as some of the posts here indicate.
And yes, I have turned my vibrate off because it is too loud for meetings, quiet dinners, during movies at home ect.
I also have this problem and returned my phone to Nokia Care for a repair. Got the phone back yesterday with no change whatsoever, even though the rattle is very obvious. Started another thread here about it.
Now in dialogue with Nokia about this problem and I will not rest until the issue is resolved.
hmmmm, my firmware version is not the same as yours, mine is 1308.0000. I tried to do the update and it says it has the latest updates. Is there a way to do this? Thanks. I already sent my phone to nokia repair center and replaced the vibrate motor but it didn't do anything.