I am having an issue with my 1 day old Lumia 920. When the phone rings with vibration, it makes a rattling noise as if either the vibration mechanism is lose or maybe another part of the phone.
Phone is still in great condition and was never dropped or anything, it worked this way right out of the box from AT&T.
Is anyone else experiencing this issue?
I did some research and was able to find that early models of the Lumia 900 seemed to be plagued by the same issue.
-------------------------Testing--------------------------
Took out simcard & tray, downloaded app called vibeMassage FREE. It is when the vibration initiates that the rattle noise occurs, however when the vibration continues into the cycle it no longer makes the rattle noise. So just the initial start of the motor is when the device rattles.
I also tried using the sim card tool to brace the side of the metal railings to see if it would stop the rattle - no effect. Its coming from bottom area of the card slot as if the mechanism it right below it.
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When I visited the AT&T store (US) that i bought it from, i found that each of the 920's on display (black n white) also had the same issue.
I was wondering if maybe it was a bad batch of phones. My brother will be receiving his tomorrow, so we shall see.
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Thread opened on Nokia support forum:
Nokia Support Discussions - Lumia 920 Vibration rattle??? - Nokia Support Discussions
Phone is still in great condition and was never dropped or anything, it worked this way right out of the box from AT&T.
Is anyone else experiencing this issue?
I did some research and was able to find that early models of the Lumia 900 seemed to be plagued by the same issue.
-------------------------Testing--------------------------
Took out simcard & tray, downloaded app called vibeMassage FREE. It is when the vibration initiates that the rattle noise occurs, however when the vibration continues into the cycle it no longer makes the rattle noise. So just the initial start of the motor is when the device rattles.
I also tried using the sim card tool to brace the side of the metal railings to see if it would stop the rattle - no effect. Its coming from bottom area of the card slot as if the mechanism it right below it.
------------------------------------------------
When I visited the AT&T store (US) that i bought it from, i found that each of the 920's on display (black n white) also had the same issue.
I was wondering if maybe it was a bad batch of phones. My brother will be receiving his tomorrow, so we shall see.
---------------------------------------------------
Thread opened on Nokia support forum:
Nokia Support Discussions - Lumia 920 Vibration rattle??? - Nokia Support Discussions