| | 11-22-2012, 08:42 AM #1
As a lot of you too, i was waiting to get my hands on a 920 for a long time now.
I'm from Germany and the official launch was sometime around 4th of November so i checked Amazon and Carrier Shops every day since then. Nothing.
10 days later on the 14th there was a suprise - a Nokia promotion event in my city. So went there and checked out the 920 and wanted to buy it there too. Sadly, they only had black and white and i wanted the yellow version. They said though, yellow will arrive tomorrow. It didnt. And it did not until now.
Two days ago then i emailed to Nokia Deutschland. That i am a willing customer and why they would advertise the 920 everywhere and claim "availibility in 4 colors" and yet i can't find any red or yellow 920 and also black and white are sold out everywhere within hours.
Two hours later after i sent them my e-mail, i got a call from Nokia Deutschland. The guy apologized and said i should check my e-mail. Long story short - my Lumia 920 in yellow is on the way. It was not for free of course but i was able to buy it. I was pretty impressed how fast the consumer care department reacted and that they actually send me to the store where i can get the 920 in yellow even though A LOT of people here in Germany are waiting for general availability of this color.
Well, cheers to Nokia and yay for me :P