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Do any of you know any fixes for this? I've searched everywhere and tried every solution I could find but nothing is working. Microsoft's fixit tool said it found no problems so it applied no fixes. One common solution is to remove extra keyboard languages but this computer has nothing but English.

I just went from 8.1 to build 10586. Now the Messaging app isn't recognizing my contacts. When an existing contact sends me a message it only shows their number, not their name. Even if I send a new message to an existing contact by name, when they reply it shows up as a new conversation with...

Is that possible? I can't find the option in Messaging settings. I agreed to link Skype after first installing the preview build, but then realized that I don't want lengthy text chats in Skype via my PC to generate message alerts on my phone with every reply.

I get that message on my Surface Pro 3 almost every time I sign on. When I click the "Fix" button what looks like a sign-on window briefly pops up and then disappears, then nothing else happens. Usually if I do that a few times the error will eventually go away. Anyone know how I can fix that...

I foolishly updated my iPhone to iOS 8.4 yesterday, now the Xbox Music app is broken. It will play a single song, then the first few seconds of the next song, then it crashes and takes me back to my iPhone home screen. I've tried it with albums and with radio and I get the same result.

I've had my 830 for a few months now and I'm happy with it in almost every respect, but the audio performance is driving me batty. Regardless of what app I use (but I mostly use Audible and Xbox Music) I constantly get stuttering audio through bluetooth, especially after first connecting. I can...

Hi, all. I'm new to the XBO and could use your help with a voice chat problem. I just tried a game (Titanfall) with voice chat for the first time last night. I connected my headset to the controller and started the game, and I could hear other players talking now and then through the headset...

Hi, all. I frequently have an odd wi-fi problem with my SP3. I'll wake it up from sleep and it won't connect to my wi-fi network. I can leave it sitting there for several minutes and it will not connect. But as soon as I click the wi-fi icon on the taskbar to show available networks it connects...

Stuttering video Hello, all. I have the 256GB/8GB i5. When I play any web-based video I get stuttering. About every minute or so the playback freezes for one to two seconds then resumes. At first I thought it was a Firefox issue so I tested IE and I get the same results. I know it isn't a...

Moved to Surface Pro 3 thread.

Hi, all. Somehow I inadvertently cancelled my free 30-day trial on the same day I activated it, so I am unable to test drive Xbox Music. Would one of you be so kind as to answer a few basic questions about it? I'm considering purchasing the Microsoft Work and Play bundle in part for Xbox Music...

Hi, all. Years ago when I first created my Microsoft account I used my gmail address. I have since created an Outlook.com address and have changed that to my primary address for my Microsoft account. On my Surface Pro 3 it correctly shows my Outlook.com address now and the gmail address is no...

Hello, all. At least once a week I get a notification on my Lumia 830 saying my Microsoft Account requires attention. When I tap the notification, it shows my Account + Email settings window with my main Outlook.com account showing it needs attention. When I tap that, it brings up First Name...

I'm trying to come up with a simple workflow for quickly sharing selected photos via email in Windows 8. I like to use the "Share, Email" option in Explorer because it lets me reduce the size before emailing, but it seems that you can only use that option with a desktop email program such as...

After spending a couple of weeks with my 830 I've noticed some audio quirks. First, when I receive a call my ringtone start out rather quiet, but then ramps up in volume after a second or two. Second, audio quality seems to be pretty shabby. I've been a Slacker Radio subscriber for years and...

I've read that Xbox Music can scan your music library and match albums that they have licenses to and make them available for streaming on any of your devices. Is that true? If so, how do you initiate it? And does it work with music on an external drive? I have all my music on a usb hard...

Is there a limit to the number of custom ringtones you can have? When I first got my 830 I added two mp3 files to the Ringtones folder -- one to be used as a ringtone and one for text message alert -- and after a reboot they appeared in a Custom list in my selection. Yesterday I added...

I'm bewildered by combination of Bing Maps and the Nokia Here Maps/Here Drive apps on my new 830. Initially I deleted both Here apps thinking they were redundant bloatware, then I learned that Bing Maps requires a separate app for voice navigation (a head-scratcher for sure), so I reinstalled...

Someone sent me a Bing Maps link via email. When I open the link on my 8.1 phone it opens the Maps application but it does not point to the specific location. All it shows is the general area. However, when I click the link on my desktop it opens Bing Maps in my browser and points me to the...

I'm not sure if this is an 8.1 issue or strictly an issue with my Lumia 830, but when I power cycle my phone the bluetooth volume is reset to about 50%. I've never had any other device or mobile OS do this. The first couple of times it happened I thought the bluetooth connection was broken...