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Windows Central Question
I went to login to my Outlook.com account today the way I usually do on computers that are not my personal property (by using a code texted to my phone instead of my password) but when I navigated to the login page, the option to login using two-step verification (what the rest of the world calls two-factor authentication) was gone.
I entered a chat with Microsoft support and after explaining everything, I logged in just using my password anyway. Once in my account, I checked all settings and verified that the Microsoft service does not think anything is wrong and has not logged any unknown transactions on my account.
I re-enabled two-step verification and after doing that, I changed my password. I logged out and went to log back in expecting the "two-step verification" option to be there and it was not.
I then thought, let me go to the Microsoft support forums to see if anyone else is having this issue and guess what ... I can't post anything there without ... -wait for it- ... logging in to my Outlook.com/Microsoft account; the one thing I don't want to do at this point.
Anyway, I decided to do the next thing I thought of. Go to a non-microsoft site for some help.
Is anyone else seeing this same thing? Today was the first time this has happened.
Thanks.
Bob
I entered a chat with Microsoft support and after explaining everything, I logged in just using my password anyway. Once in my account, I checked all settings and verified that the Microsoft service does not think anything is wrong and has not logged any unknown transactions on my account.
I re-enabled two-step verification and after doing that, I changed my password. I logged out and went to log back in expecting the "two-step verification" option to be there and it was not.
I then thought, let me go to the Microsoft support forums to see if anyone else is having this issue and guess what ... I can't post anything there without ... -wait for it- ... logging in to my Outlook.com/Microsoft account; the one thing I don't want to do at this point.
Anyway, I decided to do the next thing I thought of. Go to a non-microsoft site for some help.
Is anyone else seeing this same thing? Today was the first time this has happened.
Thanks.
Bob