I bought a Surface Book (i5 with no GPU, plus surface dock) a few weeks ago and of course got all updates from MS Update. Nothing much installed except Office 2013, Lync, Firefox, Skype, Lync and a few other misc apps.
But I have crashes almost every 2-3 hours.. Outlook shuts down, the unit goes to sleep and does not wake up, BSOD ("bad pool header") a few times a week, etc. It was much worse before the latest round of updates from MS, but still it makes me crazy that I'm sitting writing an email in Outlook and it just dies.
Does everybody have so many problems? Or is it possible that I just got a bad unit? I suspected bad RAM but I ran the windows memory diagnostics and didnt find any problems.
I'm traveling for the next couple of months outside the US and it will be not easy for me to send the unit for service. (Of course I bought it the day I left and even didnt power it up until I got on the airplane...) I'm kinda hoping that everybody has so many problems so I can just wait for MS to release more updates and fixes. But I really wonder if they could release the product if it is so buggy... and worried that I got a bad unit and will need to suffer for a few months until I'm able to get it replaced....
But I have crashes almost every 2-3 hours.. Outlook shuts down, the unit goes to sleep and does not wake up, BSOD ("bad pool header") a few times a week, etc. It was much worse before the latest round of updates from MS, but still it makes me crazy that I'm sitting writing an email in Outlook and it just dies.
Does everybody have so many problems? Or is it possible that I just got a bad unit? I suspected bad RAM but I ran the windows memory diagnostics and didnt find any problems.
I'm traveling for the next couple of months outside the US and it will be not easy for me to send the unit for service. (Of course I bought it the day I left and even didnt power it up until I got on the airplane...) I'm kinda hoping that everybody has so many problems so I can just wait for MS to release more updates and fixes. But I really wonder if they could release the product if it is so buggy... and worried that I got a bad unit and will need to suffer for a few months until I'm able to get it replaced....