I ordered my cyan 920 Friday, November 9. And I ordered it with 2 additional charging pads and 2 charging stands. Ive been monitoring the status of it, and nothing has changed, its Pending shipment/In progress. But when I called ATT, the CSR said it is all on back order. Has anybody else received this answer? I see other people have still received there tracking information. Or am I just in a bad region or talking to a bad CSR? I live in South Carolina. Ugh, I just want my phone lol.