W
Windows Central Question
Discoloration - Lumia 830
Hello there, I have Lumia 830 for more than one year and it started to have an issue with discoloration - like this one " http://forums.windowscentral.com/attachments/microsoft-lumia-640-xl/107727d1436090501t-wp_000027.jpg "
The problem now is that service does not want to fix this under waranty but they want from me to send them my phone once again to perform diagnosis and prepare price how much it will cost.
Can somebody tell me if this should be covered under varanty or no?
How this could happen?
Thanks in advance from the Czech Republic!!!
Hello there, I have Lumia 830 for more than one year and it started to have an issue with discoloration - like this one " http://forums.windowscentral.com/attachments/microsoft-lumia-640-xl/107727d1436090501t-wp_000027.jpg "
The problem now is that service does not want to fix this under waranty but they want from me to send them my phone once again to perform diagnosis and prepare price how much it will cost.
Can somebody tell me if this should be covered under varanty or no?
How this could happen?
Thanks in advance from the Czech Republic!!!