Having issues installing the update 10586.63, can I get some help?

adeshokan1

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Jan 11, 2016
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Having issues installing the update 10586.63

I use a Nokia Lumia 1320, on Friday 8-1-2016, my phone prompted for a restart after downloading the new update 10586.63, which i allowed.
in the process of installing the update it loads to a particular stage and the phone display a SAD FACE smiley then restart and those the same, this has persist till this very moment i have tried the hard reset not working and i try to us my recovery tool still not working. please can any body help me find my way out of this. i love my phone so much.:cry::cry::cry::cry::cry::cry::cry::cry::cry:
 

adeshokan1

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Jan 11, 2016
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Re: Having issues installing the update 10586.63

Thanks a lot, please advise on what to do with the phone, i mean how can i restore the phone.
 

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