Installed the update to .107 yesterday. Since then, my phone will hang on the "Resuming..." screen when swiping up from the lock screen. The only way out seems to be a reboot. Soft resets have not helped.
Phone hangs when swiping up from lock screen
- Thread starter jay_max
- Start date
What app is generally running when you lock it? Or is it just automatically doing it no matter what?
Well you have a couple of options, OS wise:
Upgrade the OS or Revert: Update to .122 from the slow/release preview rings, update to Redstone from the fast ring, hard reset to factory (.69).
Well you have a couple of options, OS wise:
Upgrade the OS or Revert: Update to .122 from the slow/release preview rings, update to Redstone from the fast ring, hard reset to factory (.69).
It will hang without any apps running. Did a hard reset this morning, mostly helped. Cut the frequency of the hang incidents way down. Will likely join the Insider program to get .122, unless we expect public release of that version soon.
Updated to .122 and still having the hanging issue. May return the phone to T-Mobile and get something else, as it forces me to reboot the phone several times a day.
fatclue_98
Retired Moderator
I've mentioned on other Alcatel threads that this device needs to let the OS settle after any update. This phenomenon is limited to the Alcatel as I've never seen it on any other WP8.1 or WM10 phone. Give it a day or so and resist the urge to do soft resets.
Yes, I have the Fierce and yes, I've gone through this and other "loading" and "resuming" issues. It does get better after a few days and it gets quite responsive. Also, make sure all your Store apps are up-to-date.
Yes, I have the Fierce and yes, I've gone through this and other "loading" and "resuming" issues. It does get better after a few days and it gets quite responsive. Also, make sure all your Store apps are up-to-date.
tale 85
New member
I've had the same experience. Not so much the loading problem but the stupid thing seems to get better with use. I'm running 14267.1004 on it and it's great, which is scary on a new preview build. Apparently my bugs are hiding right now
I do have a problem with Maps not loading, but that's about it.
Posted from Windows Central for Windows 10
I do have a problem with Maps not loading, but that's about it.
Posted from Windows Central for Windows 10
Nogitsune Micah
Banned
I have since abandoned my fierce. It's on the dresser only to be randomly remembered.
What you should is what I did. I am now using a fully unlocked Lumia 1520 which I literally paid only $10 more than the full retail price of the fierce is.
Use swappa.com (I used it) and get yourself last gens flagship. Either a 1520 or if you're open to non Lumia, then a HTC m8 windows.
You can probably find a Lumia 830 unlocked for cheaper than the fierce.
Check out your local WalMart and get the Lumia 640 from art and then unlock it and flash the tmobile rom for their 640 and you'll have a much better phone.
The fierce is alright but was easily the worst experience I have ever had on a windows phone. Not awful but it leaves a lot to be desired when you are used to budget, midrange and flagship Lumia phones.
Now enjoying windows 10 on the beautiful 1520 with Lumia apps on tmobile and I'm so excited
It's been another week, and still have the loading/resuming issues when swiping up from the lock screen. Just had my phone spend 25 minutes on "resuming" before I managed to get the start screen to show. My workaround is to open settings, force close settings, then start will load after a few seconds. Left by itself, the phone will stay on "resuming" until the battery drains. It is really an unacceptable experience.
eddieDOTexe
Member
In my many years of experience with it: The Lumia 810 needs to let the dust settle after any update as well.
Also, Jay, I'd like to know if you still have the same issue after todays .164 update
So I downgraded to .63 via WDRT and wiped everything. Did slow upgrades on non-Insider releases over two weeks. Currently on .164. Still have daily lock screen hanging issues...it's erratic and I'm wondering if it happens when the phone is switching from B2/B4 to B12 and back and forth. Otherwise, it makes no sense, no difference as to what programs are running and what aren't. Also, .164 introduced random shut-offs...can happen 6-8 times a day. At this point, I either have a bad unit, or the phone needs a firmware update. I'm glad it didn't cost much, because I'm going to junk it when a new W10M phone for T-Mobile comes out (I need B12 and VOLTE so most all of the Microsoft unlocked handsets won't work for me).
eddieDOTexe
Member
Update: the wonderful folks at T-Mobile are sending me a new Alcatel handset in exchange, as it does appear I have a bad unit. Props to T-Mobile and their awesome customer service.
eddieDOTexe
Member
tale 85
New member
I think we're going to like Alcatel Support. They've been great in the few conversations I've had with them. And the silver back cover looks great.
Windows Central App
Alcatel Fierce XL (Redstone)
Windows Central App
Alcatel Fierce XL (Redstone)
So I've been using the replacement phone for 10 days now. Staying on production builds, currently .218. Phone works almost flawlessly, and I'm having NONE of the issues I had with the other handset. Clearly it was a defective unit.
eddieDOTexe
Member
Similar threads
Trending Posts
-
The Windows PC is about to get GOOD, and you can thank Windows on Arm for that- Started by Windows Central
- Replies: 7
-
Microsoft ushers in new era of Windows with 'Copilot+' PCs — the true next-gen AI laptops are here
- Started by Windows Central
- Replies: 0
-
Microsoft unveils world's first Copilot+ PC — The Surface Pro with OLED and Snapdragon X is finally here
- Started by Windows Central
- Replies: 0
Facebook
Twitter
Instagram