1. J1412's Avatar
    I'm very upset and angry because Onenote, It deleted all my files. Today when I turned on wifi and opened Onenode, It noticed It was syncing, I did not know what is it then I had to go out so I turned off wifi while It was syncing. 1 hour later, I opened Onenote and tried to open my files but could not It noticed there was an error 8xxxxxxxx i did not remember that code. So i turned on wifi and let Onenote sync, after the syncing all my files disappeared, some example notes of Onenote i had deleted before now it appeared again, like Onenote was restored. I turned on my PC and opened Onedrive, i saw a folder name Onenote i was so happy i thought my files over there but when i opened it there was nothing just three examples note of Onenote. And now my Onenote automatically sync all my files everytime i open Onenote. I remember it did not do that before if i wanted to sync my files to Onedrive there was a option in Onenote and now that option also disappeared. Anybody knows how to turn off that automatically syn?. I have to try remember what I have written in Onenote =_= Oh my important information!.
    03-05-2014 07:56 AM
  2. Laura Knotek's Avatar
    03-05-2014 08:08 AM
  3. palandri's Avatar
    It probably wasn't a real good idea to turn off wifi when it was syncing.
    Laura Knotek and Kevin Rush like this.
    03-05-2014 08:13 AM
  4. Markham Ranja's Avatar
    It probably wasn't a real good idea to turn off wifi when it was syncing.
    Doesn't justify causing data loss, though
    03-05-2014 08:16 AM
  5. rockstarzzz's Avatar
    I'm very upset and angry because Onenote, It deleted all my files. Today when I turned on wifi and opened Onenode, It noticed It was syncing, I did not know what is it then I had to go out so I turned off wifi while It was syncing. 1 hour later, I opened Onenote and tried to open my files but could not It noticed there was an error 8xxxxxxxx i did not remember that code. So i turned on wifi and let Onenote sync, after the syncing all my files disappeared, some example notes of Onenote i had deleted before now it appeared again, like Onenote was restored. I turned on my PC and opened Onedrive, i saw a folder name Onenote i was so happy i thought my files over there but when i opened it there was nothing just three examples note of Onenote. And now my Onenote automatically sync all my files everytime i open Onenote. I remember it did not do that before if i wanted to sync my files to Onedrive there was a option in Onenote and now that option also disappeared. Anybody knows how to turn off that automatically syn?. I have to try remember what I have written in Onenote =_= Oh my important information!.
    Your notes have gone nowhere most likely. Log in to OneNote online. There you will find a note called Personal (web) - all your old notebooks are most likely closed and stored in that place and this incident has created a new onenote note for you.
    03-05-2014 08:25 AM
  6. scottitude's Avatar
    Click the drop-down next to whatever notebook you have open (i.e.: Personal Web). Below the open notebook list you should see "misplaced sections" and "quick notes". Click on "misplaced sections" and you should see all the missing sections or pages. You can then move or copy those sections/pages back into whatever notebook they should be in or create new notebooks and move them there.

    x_120.png

    I've been using OneNote since 2003 and have never actually lost any information but many have been misplaced when syncing issues have occurred.

    Hope this helps & good luck!
    03-05-2014 08:43 AM
  7. J1412's Avatar
    Your notes have gone nowhere most likely. Log in to OneNote online. There you will find a note called Personal (web) - all your old notebooks are most likely closed and stored in that place and this incident has created a new onenote note for you.
    I go to Onenote online but do not see any note name Personal (web) there, there are just 3 notes Welcome to Onenote, Sample travel plans and Sample shopping list. Anyway thanks for your help.
    03-05-2014 10:30 AM
  8. J1412's Avatar
    Click the drop-down next to whatever notebook you have open (i.e.: Personal Web). Below the open notebook list you should see "misplaced sections" and "quick notes". Click on "misplaced sections" and you should see all the missing sections or pages. You can then move or copy those sections/pages back into whatever notebook they should be in or create new notebooks and move them there.

    Click image for larger version. 

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    I've been using OneNote since 2003 and have never actually lost any information but many have been misplaced when syncing issues have occurred.

    Hope this helps & good luck!
    You mean I have to download Onenote software on my Computer. Because I can not find the menu like in your picture in my phone or onenote online.
    03-05-2014 10:34 AM
  9. berty6294's Avatar
    You mean I have to download Onenote software on my Computer. Because I can not find the menu like in your picture in my phone or onenote online.
    As soon as you sign in online it displays all your notebooks.

    screenshot-16-.png
    03-05-2014 10:43 AM
  10. J1412's Avatar
    As soon as you sign in online it displays all your notebooks.

    Click image for larger version. 

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    Like this?
    onenote.jpg
    03-05-2014 11:25 AM
  11. berty6294's Avatar
    Try switching over to Onedrive and manually choose which notebook you are trying to open.
    03-05-2014 11:28 AM
  12. rockstarzzz's Avatar
    Try switching over to Onedrive and manually choose which notebook you are trying to open.
    This.

    Onenote will never delete anything.
    03-06-2014 04:22 AM
  13. pdawg17's Avatar
    I am having the same problem. I suddenly have no Personal (Web) folder in OneNote and there is nothing in my OneDrive account...

    UPDATE: Just created a new note from my Lumia 925, hit sync and now 8 hours later still nothing on my other devices...
    Last edited by pdawg17; 03-19-2014 at 10:04 AM.
    03-18-2014 10:02 PM
  14. Himanshu Chowdhary's Avatar
    sync error on my Lumia 920 :(
    03-19-2014 09:22 AM
  15. Himanshu Chowdhary's Avatar
    there was a problem with my wifi \ service provider , they fixed it in 2 days and it's syncing back (there were some more issues like some websites didn't open at all , have to refresh many times to get it open )
    03-21-2014 12:24 AM
  16. sudanec's Avatar
    Hello,

    I have also a problem with OneNote; all my notes are suddenly gone. They have been all available few days ago and, suddenly, they are not there (there I mean my OneNote application in my Lumia 925 and the OneNote online version). It is simply.. empty. Could you, please, help? I have tried the above guides but was not successful.

    Thanks

    EDIT:: solved. Had to get the desktop application, access the recycle bin and copy it from there. Sorry for spam.
    04-16-2014 02:31 AM

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