04-02-2016 07:12 AM
51 123
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  1. nickwrestler13's Avatar
    open internet explorer,go to settings and set the website preference to mobile version,worked for me (owner of Lumia 520)
    03-17-2016 03:52 PM
  2. Mad Cabbie's Avatar
    I did manage to find the app but it's telling me that they are working with the mobile operator and phone manufacterer to make the upgrade :/

    I have an unlocked model ( Lumia 640)
    Not sure what to do.
    any help ?
    Thanks :)
    It could well be a carrier thing, although as to why baffles me. Do you have any carrier specific apps etc? As to whether unlocked or not, I would guess unlocked would be OK. It could also be a region thing..
    03-17-2016 03:53 PM
  3. Andcin's Avatar
    No Mad...No carrier related apps :/ I set the region to U.S hoping to get the update but no luck yet...
    03-17-2016 03:56 PM
  4. slivy58's Avatar
    Tried to d/l following links and whatever which gets me to the page buuut, says "You can't get this app. This page is for info only", huh???
    03-17-2016 09:22 PM
  5. motasim parkar925's Avatar
    me too lumia 925 , no results on the store
    03-17-2016 10:42 PM
  6. slivy58's Avatar
    me too lumia 925 , no results on the store
    L830 here, guess only the "chosen" get the privileges of downloading the app.
    03-17-2016 11:09 PM
  7. Huzefa Khojaim Ragib's Avatar
    Please go to win official announcement page. Click from the like there. You would require login with Microsoft account to have the get app link enabled
    slivy58 likes this.
    03-17-2016 11:15 PM
  8. slivy58's Avatar
    Please go to win official announcement page. Click from the like there. You would require login with Microsoft account to have the get app link enabled
    Thanks for that Huzefa it worked, didn't have to login and don't quite understand why all the hoop-jumping to get a simple app installed.
    03-17-2016 11:20 PM
  9. motasim parkar925's Avatar
    Thanks for that Huzefa it worked, didn't have to login and don't quite understand why all the hoop-jumping to get a simple app installed.
    are you using 8.1 currently ?
    03-18-2016 12:12 AM
  10. slivy58's Avatar
    are you using 8.1 currently ?
    Yes I am, using an L830.
    Last edited by Elky64; 03-18-2016 at 12:45 AM.
    03-18-2016 12:31 AM
  11. underw8's Avatar
    Tried to d/l following links and whatever which gets me to the page buuut, says "You can't get this app. This page is for info only", huh???
    What's your phone's region? I've had the same problem, but switching to US resolved it.
    03-18-2016 12:33 AM
  12. slivy58's Avatar
    What's your phone's region? I've had the same problem, but switching to US resolved it.
    In western Canada using the RM-985 on Telus... Never changed one thing on my phone and just followed that suggested by Huzefa, tried many other avenues but they all failed to produce, from my reads it seems there's no one solution that fits all.
    03-18-2016 12:43 AM
  13. AndrionGames's Avatar
    I can't find it either
    03-18-2016 04:04 AM
  14. Ashu Ashok's Avatar
    Windows Store is now showing Upgrade Advisor in app list. Just search "advisor" and u can find it
    03-18-2016 05:04 AM
  15. Ten Four's Avatar
    Nope, no Windows Advisor app shows in the store on my Lumia 640. It is the GoPhone version, but unlocked and currently running .164 on the Insiders program.
    Doug_10 likes this.
    03-18-2016 09:11 AM
  16. Giddora's Avatar
    Nope, no Windows Advisor app shows in the store on my Lumia 640. It is the GoPhone version, but unlocked and currently running .164 on the Insiders program.
    You can't update from Windows 10 to Windows 10...
    03-18-2016 09:30 AM
  17. Ten Four's Avatar
    You can't update from Windows 10 to Windows 10...
    So you can't download the app either?
    03-18-2016 09:40 AM
  18. Giddora's Avatar
    So you can't download the app either?
    What app? If you are already running Windows 10, there would make no sense to install an app made for installing Windows 10?
    03-18-2016 09:53 AM
  19. Ten Four's Avatar
    OK, the official name is "Windows 10 Upgrade Advisor" app, and here is a description of it from here: Windows 10 Upgrade Advisor app - Windows Help
    Windows 10 Upgrade Advisor app
    Applies to Windows 10 Mobile
    Applies to Windows 10 Mobile

    The Windows 10 Upgrade Advisor app will tell you if your Windows Phone 8.1 device is eligible for the upgrade to Windows 10 Mobile. If you are eligible, it can also help to create space on your device so that you’re ready for the upgrade.
    How to get the app

    On Start , swipe over to the All apps list, then select Store.

    Search for the Windows 10 Upgrade Advisor app, then install it on your device.

    Open the app on your device. It checks your device and lets you know if it’s ready for the upgrade, if an update is required before you can get the upgrade, or if your device can’t be upgraded.

    If your device is eligible for the upgrade, you may need to create some space to get it. The app will recommend files, such as videos or photos, that you can temporarily move to OneDrive or an SD card, if you have one installed. Accept the recommendations, or change which files you want to move. You can also delete some files, if you want. If you move files to OneDrive, you need to use the app to restore files back to your device after Windows 10 Mobile has been installed.
    03-18-2016 09:59 AM
  20. Kaktusas's Avatar
    I couldn't find it too, but then I changed region to United Kingdom, and then after reboot app apeared in the store :)
    03-18-2016 11:30 AM
  21. alexuio's Avatar
    same problem for me, lumia 735 from Movistar, Ecuador, in South America.

    should I try to switch to a diferent country or language?
    03-18-2016 12:14 PM
  22. alexuio's Avatar
    I kept language in spanish but changed region to USA and after reboot the app showed up in the store. I downloaded the update and the phone is taking some time to prepare the update for install... hope everything goes well.
    03-18-2016 02:11 PM
  23. Remy_S's Avatar
    For some reason the app can't be found in the store for many users. Nor is it possible to download the app via the link to the store site posted in the Wincentral article or similar articles. Many will simply receive a message that the page is there for information only.
    Setting your browser to "Mobile version" or changing your region to USA often doesn't work either. The only solution I've found is to follow the link in microsofts blog post: h t t p://aka.ms/W10MUpgradeAdvisor
    (Note: I've put spaces between the letters in "http" because Wincentral for some daft reason doesn't let you post links unless you have at least 10 posts)

    Why MS can't have the Store work properly for all users is a mystery to me:-/...

    Hope this helps:-)
    anton267 and rapperman like this.
    03-19-2016 09:11 PM
  24. anton267's Avatar
    For some reason the app can't be found in the store for many users. Nor is it possible to download the app via the link to the store site posted in the Wincentral article or similar articles. Many will simply receive a message that the page is there for information only.
    Setting your browser to "Mobile version" or changing your region to USA often doesn't work either. The only solution I've found is to follow the link in microsofts blog post: h t t p://aka.ms/W10MUpgradeAdvisor
    (Note: I've put spaces between the letters in "http" because Wincentral for some daft reason doesn't let you post links unless you have at least 10 posts)

    Why MS can't have the Store work properly for all users is a mystery to me:-/...

    Hope this helps:-)
    Thank you Remy_S for setting things straight! For a few people the Upgrade Advisor seems to be available and working, and these people assume that the process is working for all. Well, it's not!!! Adding to the confusion, there is no official explanation why my Lumia 830 is not being upgraded, while a friend's is (same carrier, same firmware, same region, everything identical!). In my case, I reach Upgrade Advisor and the page says "You can’t get this App. This page is for info only." on a stock Lumia 830 running 8.10.15148.160. If Microsoft are trying to control the upgrade by allowing limited numbers of devices at a time, they should clearly state so. Why have thousands of confused users trying various workarounds suggested by other users, only to fail at each attempt ?
    Last edited by anton267; 03-22-2016 at 03:38 AM.
    03-21-2016 06:29 AM
  25. slivy58's Avatar
    Thank you Remy_S for setting things straight! For a few people the Upgrade Advisor seems to be available and working, and these people assume that the process is working for all. Well, it's not!!! Adding to the confusion, there is no official explanation why my Lumia 830 is not being upgraded, while a friend's is (same carrier, same firmware, same region, everything identical!). In my case, I reach Upgrade Advisor and the page says "You cant get this App. This page is for info only." on a stock Lumia 830 running 8.10.15148.160. If Microsoft are trying to control the upgrade by allowing limited numbers of devices at a time, they should clearly state so. Why have thousands of confused users trying various workarounds suggested by other users, only to fail at each attempt ?
    At least MS is consistent about being inconsistent ;)... Took me many tries, multiple searches and lots of hair pulling to get it installed on my 830 only to be met with "we're working with your carrier blah blah blah", suuuure you are.
    03-22-2016 07:30 PM
51 123

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