1. WPCentral Question's Avatar
    I received a refurbished Phone from AT&T about the time Windows Phone 8.1 was released.

    I updated the phone to 8.1. Now my Wi-Fi is terribly weak and slow. I can stand next to my wireless router and only get 3 bars of Wi-Fi.

    Does anyone else have this problem? Is it the phone or the Update?
    07-29-2014 07:38 AM
  2. Andrew del Valle's Avatar
    I'm not having any issues on my 1520. Might be the phone. Did you reset after the update?
    07-29-2014 07:55 AM
  3. TechFranz's Avatar
    Excellent Idea. I will try it.
    I just recovered it back to Windows 8 and Wifi worked fine.
    I will try the reset.
    07-29-2014 09:15 AM
  4. TechFranz's Avatar
    The reset did not work. The Wi-Fi remains poor.
    The Wi-Fi is so poor, in fact, my backup failed and I was unable to login to my Windows account when connected to Wi-Fi. So I reset again and just used AT&T LTE to restore the backup and that worked OK.

    But Wi-Fi remains weak.
    07-29-2014 10:22 AM
  5. switch side method's Avatar
    Select your WiFi on the phone and then choose "forget network" reconnect back again and 9/10 it will work. Let me know the outcome
    07-29-2014 05:40 PM
  6. TechFranz's Avatar
    I just tried that and I cannot get the Phone to show Full Wi-Fi bars.

    I did verify that I am able to do downloads and browse.

    Someone suggested the Wi-Fi indicator may not be displaying correctly. I think I will try a Wi-Fi manager app.
    07-29-2014 06:00 PM
  7. MDK22's Avatar
    try a Speedtest on WiFi, rather than checking the bars - that should yield some metrics rather than the WiFi bars.
    07-29-2014 06:09 PM
  8. MDK22's Avatar
    Select your WiFi on the phone and then choose "forget network" reconnect back again and 9/10 it will work. Let me know the outcome
    try a soft reset after 'forget network', before reconnecting.
    07-29-2014 06:10 PM
  9. TechFranz's Avatar
    1520_wi-fi_speedtes.png

    Here are the speedtest results. This is really pointing to the indicator functioning differently in 8.1.

    This user describes the experience I am describing here at this link.http://forums.windowscentral.com/win...indicator.html
    07-29-2014 08:09 PM
  10. TechFranz's Avatar
    Well, I decided to send the phone back to rule out defective hardware.

    It disconnects on my second floor which is very close to the Wi-Fi router.

    So the second issue is the random disconnections and the first is the weak signal strength.

    We will see if the new phone is any different.
    07-30-2014 09:33 PM
  11. iHeartBretski's Avatar
    Update us as this is interesting

    Posted via Windows Phone Central App
    07-30-2014 10:29 PM
  12. Rusi Polihronov's Avatar
    Hello,
    I just bought Lumia 930. Great phone and expensive. But Wifi is problem. Did not expect this at all. Weak signal and can not pick up automaticlally the wifi. If it is further than 3m situation is helpless. My Q10 has contact with wifi 50m away, Nokia 930 5m.
    Looking toward solution
    from Microsoft. This is not acceptable for 600eur phone.
    08-02-2014 02:26 AM
  13. TechFranz's Avatar
    Also, interesting is the fact that whenever I go slightly out of site of Wi-Fi the Phone shows Limited Connectivity.
    08-03-2014 05:56 PM
  14. TechFranz's Avatar
    The problem has been resolved by a new phone.

    AT&T sent me a replacement device, this time in a plastic sleeve instead of a bubble envelope and the Wi-Fi works great!

    I am so glad this was not a problem with the Windows 8.1 update or the majority of Nokia 1520's.

    So I recommend from my limited experience to attempt a warranty exchange if you have the Weak Wi-Fi problem.
    08-06-2014 07:03 PM
  15. RWD's Avatar
    My 1520 has good WiFi but shows up on my router as WiFi b, not n or even g. Anybody else seeing this? I'm also on 8.1 update but with Dev Preview.
    08-07-2014 09:13 PM

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