1. DrSARANG MALI's Avatar
    Please anyone having problem with folder named OTHER, how to delete it n recover space in phone memory awa sd card, day by day this OTHER folder size increasing
    08-08-2014 05:12 PM
  2. MDK22's Avatar
    First - do you know what's in the OTHER folder ? are you sure you want whatever it is, gone ?

    NOW, try clicking TEMPORARY FILES, then DELETE ... you may have to do this more than once, but you should get some relief.

    The alternative is, move everything on the SDcard to the phone (or a computer) then FORMAT the SDcard, then put everything back
    DrSARANG MALI likes this.
    08-08-2014 07:50 PM
  3. Guytronic's Avatar
    The "other" system folder seen in the phones internal storage memory can't be deleted.
    If your seeing an increase in "other" contents with Storage Check beta the size reported is probably inaccurate.
    link68759 and DrSARANG MALI like this.
    08-08-2014 10:09 PM
  4. DrSARANG MALI's Avatar
    When I open that other folder, showing msg like, connect to pc n manage this folder, but actually I can't see that folder on pc, what to do ๐Ÿ˜ž

    Temporary files are of 952MB on my device when checked through storage check n I can't delete it, only 3-4MB space recovered, what to do ๐Ÿ˜ž

    After updating my device to wp 8.1 or Cyan, shows system folder acquired 4.2GB, initially it was only 2.1GB in Wp 8 Black. Is it for everyone's mobile?? I m using L1320.
    Last edited by Guytronic; 09-14-2014 at 08:14 PM.
    08-08-2014 11:25 PM
  5. Guytronic's Avatar
    Here install this (if available) from your app store (US link):
    Files | Windows Phone Apps+Games Store (United States)

    Look for the folder you are speaking of...
    DrSARANG MALI likes this.
    08-08-2014 11:49 PM
  6. DrSARANG MALI's Avatar
    @GUYTRONIC, I have already installed FILES, But cant see other folder, do you see in your FILES??
    08-09-2014 12:30 AM
  7. Guytronic's Avatar
    No sir...
    I can't see the protected\encrypted system files either.

    If your device is on the latest incursion of firmware 8.1 you may use "storage sense" to delete temporary content.

    If your device is on 8.0 you may be able to clean out temp files using "Lumia storage check beta"

    If I may ask what is the actual amount of internal storage available on your device internal memory?

    You can see here that Lumia Storage check beta is reporting 606 MB on the phones storage.
    wp_ss_20140808_0005.png
    Storage check beta has proven less than reliable for me under 8.1 (Cyan)

    When we view internal phone storage with "Storage sense" included with WP firmware version 8.1 "other" is zero...
    wp_ss_20140808_0006.png

    Depending on your device firmware "other" will not be the same amount.
    I would advise deleting temp files under whichever storage utility you have installed.
    Deleting any uneeded text conversations\call history stored on the phone.
    Cleaning out web browsing history.
    Performing a "soft reset" by holding the volume (-) and power button simultaneously for 10-12 seconds until the device vibrates then release.
    Recheck "other" after resetting...

    "Be advised temp files will never be completely be emptied because of the system constantly updating so you will always see a small amount written to that system folder."
    DrSARANG MALI likes this.
    08-09-2014 01:08 AM
  8. anvesh N's Avatar
    The problem with other storage has never been fixed. I am using Lumia 720(windows 8.1 gdr1) the other folder occupies 1.9gb and temporary files are only a mere 40 mb. I'm using a 16gb SD card, the storage sense app shows 1gb of other data and all my apps except 2 or 3 are installed on my SD card.How to clear the other data still remains unsolved.
    08-09-2014 01:55 AM
  9. DrSARANG MALI's Avatar
    Thanks guytronics n anvesh ๐Ÿ˜Š

    @ guytronics, what about system occupied space, it shows 4.22 GB after cyan update, before it was 2.1 only, tell me how to upload images to this blog so that I can show you screen shots
    Tell me how to move maps to sd card, I have download 324 MB maps in phone memory by default
    Last edited by Guytronic; 09-14-2014 at 08:14 PM.
    anvesh N likes this.
    08-09-2014 10:48 PM
  10. go1020's Avatar
    Strange! My temporary files were 0 bytes under Storage Sense, while other was 400+ MB. After deleting temp. files, the other decreased to 100 MB.
    09-14-2014 06:08 PM
  11. Tasos Giannakou's Avatar
    Other folder is actually your internet browsing history. I tried all that others said and nothing happened. So I read what Microsoft was saying about. I had about of 300 MB< and as I deleted the internet's browsing history the half was gone.
    Also, Microsoft says that this other file is used by other apps for notifications and that stuff.

    So, 1st step:
    Clean regularly your browsing history.

    2nd step:
    Uninstall unused or not frequently accessed apps. Their notification or whatever they used may occupy your phone's memory capacity.

    3rd step:
    Move apps to SD card, the most you can. Some won't move.

    4th step:
    Thank me later :)

    I hope it helped.
    08-13-2015 09:56 AM
  12. ArjunIsCool's Avatar
    I had the same problem. I once half downloaded a game called overkill,I then soft resetted my phone 2 times and it failed,that download was moved to other and my download failed ,go to temp files and keep pressing delete to clean up the other files,and try deleting all stuff like browsing history,unwanted apps that send loads of notifications etc. I hope this helps
    02-12-2017 09:00 PM

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