1. Night_Traveler's Avatar
    Today I have installed a firewall software - ProtectStar Mobile Firewall for Mobile. After successfully finishing of the installation it requires reboot, I pressed "OK".

    After rebooting (and by every following attempting to start), the phone freezes on the "Unlock device" screen. The keyboard for enetering of unlock code appears, but is not responding. Hardware buttons also don't like to respond. The phone is heating, and after a minute I have to remove the battery because this is the only way to stop it. Soft resets didn't help.

    The phone is Samsung Omnia SGH i900, bought in 2008, with the official Samsung ROM last updated in 2009.

    If somebody have ideas, please help.
    08-09-2014 08:34 PM
  2. djeire84's Avatar
    You need to hard reset your phone to do yhis when the phone is on press and hold the send and end buttons then use the Stylus to reset the phone. Your phone needs to be fully charged to do this.

    Sent from my Lumia 520 via the Windows Phone Central app
    08-09-2014 10:07 PM
  3. Night_Traveler's Avatar
    It helps!
    After the hard-reset the phone works perfect. It was great that the data in the storage card was not deleted.
    Thanks a lot:)
    djeire84 likes this.
    08-10-2014 07:38 PM
  4. djeire84's Avatar
    It helps!
    After the hard-reset the phone works perfect. It was great that the data in the storage card was not deleted.
    Thanks a lot:)
    No problem at all. Glad your back up and running. Happy to help :)
    08-11-2014 10:36 PM

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