1. WPCentral Question's Avatar
    I got my nokia lumia 930 today (WP 8.1), but apps like metrotube, twitter etc. don't work. I cant log in because the app tells me it can't connect. The problem isn't my internet connection, because internet explorer and other apps from microsoft work perfectly fine. Any help?
    08-13-2014 10:33 AM
  2. N_LaRUE's Avatar
    The app indicates it works with WP8.1 so there's something wrong with your phone.

    Have you tried a soft reset? Is your phone completely up to date?
    08-13-2014 10:42 AM
  3. rboxz's Avatar
    Yes I have already reset my phone and I'm running 8.1
    08-13-2014 10:50 AM
  4. N_LaRUE's Avatar
    Did you restore from a backup? If so try uninstalling the app and reinstalling. If that doesn't work I suggest a hard reset with a clean install.

    Sounds crappy but that's some of the things I've run into and the only solution I've come up with so far.
    08-13-2014 11:02 AM
  5. rboxz's Avatar
    Already tried the hard reset without restoring from backup... no results
    08-13-2014 11:13 AM
  6. dKp1977's Avatar
    Definitely an issue on your end, as all of the apps you mentioned are working perfectly fine on both of my devices running WP 8.1 GDR 1 DP. And they've been working on WP 8.1 DP as well.
    08-13-2014 11:19 AM
  7. rboxz's Avatar
    Yeah I know but I can't figure out what's the problem. Already did a hard reset twice. And my internet connection can't be the problem
    08-13-2014 11:28 AM
  8. dKp1977's Avatar
    Yeah I know but I can't figure out what's the problem. Already did a hard reset twice. And my internet connection can't be the problem
    What makes you so sure? ;) During the DP 8.1 sometimes showed it was connected to WiFi, but checking the settings revealed it didn't have an internet connection. Turn off WiFi and try again with mobile connection. If it still doesn't work, I'm completely out of ideas here. :/
    08-13-2014 12:59 PM
  9. N_LaRUE's Avatar
    Yeah I know but I can't figure out what's the problem. Already did a hard reset twice. And my internet connection can't be the problem
    Try the Nokia Software Utility. If that doesn't work I'd take it back.
    08-13-2014 03:42 PM

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