1. Suicide Stacey's Avatar
    Hi guys. Have a Lumia 1520 here (uk) and when I go to settings and select the call + sms filter I get a message saying

    Cant open the filter at the moment. Please try again and/or restart your phone..

    It used to work but now doesn't. I did soft reset and turned the phone off. Not keen on doing a hard reset just for this but any help would be nice. Thank you guys and girls for your replies to this thread
    Last edited by Suicide Stacey; 10-09-2014 at 02:54 AM.
    10-08-2014 10:40 PM
  2. Suicide Stacey's Avatar
    10-09-2014 04:42 AM
  3. aikidaves's Avatar
    Try going into network+ and tapping the set button. It has worked for some people.
    Suicide Stacey likes this.
    10-09-2014 02:03 PM
  4. Suicide Stacey's Avatar
    Still didn't work but thank you anyway for the suggestion
    10-09-2014 09:40 PM
  5. Gamerock's Avatar
    Update extras+info
    This helped me
    10-11-2014 07:13 AM
  6. Suicide Stacey's Avatar
    Thanks mate...will give that a shot
    10-12-2014 07:41 AM
  7. Roger Deep's Avatar
    I have the latest update of Extras+Info because it was not working for me. Removed and installed it again.

    Now, is the call+sms filter that does not work. Have uninstalled it and installed again... still not working.

    Is this because if the DP??? I'm on the Lumia 830 and in the 620 I never had any kind of this problems! All worked all the time with the DP activated too.
    11-11-2014 05:35 PM
  8. Roger Deep's Avatar
    I did the phone reset and it all works now. So I don't know what was the cause of the problem, but reset seems to be the solution.

    Take the pictures, movies, docs, and anything you need, like making a backup of phone numbers and emails for the cloud... before you wipe out the phone!
    11-12-2014 05:34 AM
  9. greycounciller's Avatar
    I've had this happen many times on my L920, and once Call+SMS goes, a hard reset has always been needed. That is, unless the update Extras+Info in which case you might get away with it.
    11-12-2014 06:56 AM

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