1. WPCentral Question's Avatar
    my girlfriend broke the power button and the volume up botton so i cant hold the volume up then press the window button.and i cant do a hard reset either and since its the 520 version its got the beta cortona but every time i try it that way it pops up sign in to ur microsoft account and i cant turn it off becuase it wont except her info even tho thats whats in the phone.can any one help us out.
    10-13-2014 08:52 AM
  2. N_LaRUE's Avatar
    Can you explain a bit more? I'm a bit confused what you're trying to do. I don't want to give you advice that may be incorrect.

    Here's how to hard reset though.

    To hard reset without using buttons simply go - Settings -> About -> reset phone.

    Keep in mind this will erase everything on the phone so be sure to back up prior to doing this.
    Kyle Stilkey likes this.
    10-13-2014 10:10 AM
  3. Microsoftjunkie's Avatar
    Can't you just go to ease of access and cut it off?
    10-13-2014 10:19 AM
  4. N_LaRUE's Avatar
    Can't you just go to ease of access and cut it off?
    I was going to suggest that but the title and the description of what they wanted didn't match...
    10-13-2014 10:20 AM

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