10-18-2014 08:21 PM
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  1. spinzeroWL's Avatar
    spinzeroWL
    My headphone jack has come loose on my 1020 - so I am now preparing to send the phone in to Nokia Care. I am working on the basis that they may have to reset my phone....and if they do, I would like to be able to restore everything to how it is now (that includes my Whatsapp history).
    As it currently stands, there doesn't seem to be an easy way to transfer the Whatsapp database file to the newly restored phone (yet it is possible on any of the Lumia's that have removable SD cards).
    So yes, is it possible to access this backup file?
    Many thanks
    10-14-2014 08:28 AM
  2. Suicide Stacey's Avatar
    Suicide Stacey
    Usually when I re-install my whatsapp I am giving the option to restore all my old messages (whatsapp gives me this option) so in theory... Yes it does :-)
  3. Suicide Stacey's Avatar
    Suicide Stacey
    Usually when I re-install my whatsapp I am giving the option to restore all my old messages (whatsapp gives me this option) so in theory... Yes it does :-)
    Laura Knotek likes this.
    10-14-2014 07:53 PM
  4. spinzeroWL's Avatar
    spinzeroWL
    Originally Posted by Suicide Stacey
    Usually when I re-install my whatsapp I am giving the option to restore all my old messages (whatsapp gives me this option) so in theory... Yes it does :-)
    Thank you for the reply. I am actually expecting to have to completely reinstall my 1020. As such, I need to manually copy the Whatsapp backup file, and then restore it manually too...
    I guess there isn't a solution out there yet. Hopefully Whatsapp will address it when they finally get around to giving us another update!
    Thanks for the reply.
    Suicide Stacey likes this.
    10-18-2014 06:19 PM
  5. Suicide Stacey's Avatar
    Suicide Stacey
    Feel free to send me a like and a thanks ;-)
    10-18-2014 08:21 PM
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