Why isn't my phone downloading/opening .PDF files?

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Windows Central Question

Phone not downloading/openeng .PDF files

I receive email attachments with the extension .PDF. The pdf extension name is capatalised so it seems like the phone doesn't know what to do with the file and won't save it or open it. It is working fine if the extension is in small letters .pdf.
How can I get the phone to recognise .PDF files as well or at the very least just save the file?
I specifically got this phone as I'm out on the road a lot and need to be able to view and respond to emails but if it can't even do a basic thing like that I'm going to have to take the phone back.
 

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