1. Mohammed Zikriya1's Avatar
    While updating nokia recovery tool during installing its giving error message "setup failed 0x80091007- The value is not correct"
    Attached Thumbnails capture.png   capture1.png  
    Last edited by Mohammed Zikriya1; 11-21-2014 at 10:01 AM. Reason: still not installing same error
    11-18-2014 04:45 AM
  2. RumoredNow's Avatar
    Windows 7? Check out Knowledge Base #49

    ​Alternately just delete Nokia SRT and install Lumia SRT from scratch...
  3. RumoredNow's Avatar
    Windows 7? Check out Knowledge Base #49

    ​Alternately just delete Nokia SRT and install Lumia SRT from scratch...
    11-18-2014 09:44 AM
  4. DimplesMcGee's Avatar
    I am getting the same error. Tried deleting and re-installing. Same error. Tried on another PC, same error. Does anyone know what the error '0x80091007 - The hash value is not correct' means. I am desperate as my touch screen has stopped responding and it has been suggested that I use the tool to re-install the OS.
    12-15-2014 03:42 AM
  5. RumoredNow's Avatar
    Dimples,

    Is your box running Windows 7? Did you see the Knowledge Base I linked... There are some good comments as well.

    Either make sure SCCM is up to date... Or try a RAM diagnostic tool to see if you have bad RAM.

    That's about all I can find on this issue...
    12-15-2014 10:26 AM
  6. Rajneesh105's Avatar
    Check out this video. It solves the problem of incorrect hash.

    Link :
    Last edited by Rajneesh105; 12-21-2014 at 07:23 AM.
    12-18-2014 08:11 AM
  7. Bala Raju's Avatar
    hii, iam using windows 7 32bit operating system. plz help how to solve this particular problem in windows 7.
    02-12-2015 10:10 PM
  8. RumoredNow's Avatar
    hii, iam using windows 7 32bit operating system. plz help how to solve this particular problem in windows 7.
    Did you try the advice from the video posted right above? Or any of the help threads linked earlier?

    I'm not sure how this capture.jpg gets people to want to help you more?
    02-12-2015 10:28 PM
  9. Bala Raju's Avatar
    ya... i have seen that video. he had solved the problem in Win 8.1 , but there are no such option in win 7 as he showed in video and i didn't find any other thread regarding the problem except that video.
    and my bad.. i will change the pic..
    Last edited by Bala Raju; 02-12-2015 at 11:15 PM.
    02-12-2015 10:58 PM
  10. RumoredNow's Avatar
    My research around this and similar issues leads me to believe that most likely this is related to digital driver signing... Toggling the check off and on under Windows 7 is not so easy... My research is also showing me that many who attempt this garble the command line syntax and bork their peripheral devices...

    Since my research has not proven conclusive on an instruction set I'll just point your search into the right area (disable digital driver signing windows 7 + enable digital driver signing windows 7) and advise you to proceed with all due caution.
    02-13-2015 10:58 AM
  11. sandeepmelwan's Avatar
    my windows 8 don't have update and recovery tool option as shown in video. now how to fix this hash error.
    04-22-2015 01:54 AM
  12. emjey's Avatar
    That video didnt solve my issue with the hash value error. I have tried on 8.1 and 7 but still facing the same issues. Also, I had deleted the cache and temp folder data and retried it, but in vain.

    Please give any solutions.
    07-09-2015 10:36 AM
  13. Dan Alvarez's Avatar
    I have the same problem on my win 10 pc and win 8.1 laptop...
    already tried the solution from the video, but didnt work.
    08-28-2015 04:03 PM
  14. Charbel Abi Khattar's Avatar
    i cant install none of windows phone recovery tool or nokia R.T or Lumia R.T ..... all hash error and i saw the video and didnt work and im using 8.1 laptop ... dont know what to doooo and my new updated lumia 1520 to windows 10 is taking about an hour to charge 1%
    09-16-2015 12:03 PM

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