1. Windows Central Question's Avatar
    Every time I try to text message an mp4 video my phone converts it to a 3gp. How do I prevent that from happening. The quality is greatly decreased and the compressed video looks awful.
    11-18-2014 07:21 PM
  2. Laura Knotek's Avatar
    What device do you have, and what OS/firmware version?

    How big is the video?

    What carrier do you have?
    Sent from my Nokia Lumia 920 via Tapatalk
    11-18-2014 07:26 PM
  3. Guytennis's Avatar
    BLU WIN HD
    os: 8.1012400.899
    firm: 00510.24500.20001.09021

    video is 10 sec, but it happens with every video even when I had my Lumia 521.

    I use T-Mobile
    11-18-2014 07:31 PM
  4. Mike Perry4's Avatar
    Same issue here. And in addition, it appears iPhone can't/won't read 3gp. so.. thanks windows phone. I just made a video and can't send it to my girl friend. :-(
    06-03-2015 09:55 AM

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