1. WPCentral Question's Avatar
    I updated my Lumia to official cyan a few months back. I want to hard reset my phone. Will I still have Lumia cyan after hard reset or will I have what I had before updating? Also what happens if I have a backup of the apps. Will I have all the apps in the same condition that I have before hard reset ? Thanks in advance.
    12-07-2014 02:16 PM
  2. eusty's Avatar
    You will have whatever firmware your had before the hard reset.

    You will find that the phone will be in pretty much the same order your last backup. The start screen will show some greyed out tiles to start with but it will soon download the apps for you.

    A few things, like WiFi passwords and wallet will need adding, as well as maybe confirming some of app permissions on the first time they are run.

    All in all a hard reset is pretty painless :)
    aximtreo and xandros9 like this.
    12-07-2014 02:25 PM

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