12-15-2014 10:40 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Hi! I can't get backup my Lumia 920,i cancelled the old one and did it again but same error appear, that is server disconnected, retry later... anyone knows how to solve this problem? I just don't have any backup now...
    Thanks
    12-15-2014 10:00 AM
  2. jmshub's Avatar
    jmshub
    Moderator
    Delete the old backup. On your phone, settings > backup > apps + settings. Tap the button for manage backups and then there is a delete button to delete your backup from Onedrive. Then turn your phone off and back on. Go back to settings > backup > apps + settings. Tap back up now button. Your phone should do a successful backup now.
    12-15-2014 10:40 AM
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