1. Windows Central Question's Avatar
    I just received a text with some media content but when I click on the "Get media content now" link, I get the "Getting media content" message for about half a second, and then it reverts back to the "Get media content now" link. Any thoughts or help would be much appreciated!
    12-15-2014 08:00 PM
  2. RumoredNow's Avatar
    Do you have any data turned on...

    Either cellular data through your phone plan or a working WiFi connection. Picture mail requires data.

    If that is not the problem, do a web search for "<phone model name> <carrier name> MMS Settings" and follow the instructions you find. You might not have the right value set up to use MMS (picture mail).
    12-15-2014 08:05 PM

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