1. Kurt8807's Avatar
    Every since the extra + info update to my Lumia icon. Running dev preview. My power button becomes unresponsive when trying to sleep or wake the phone. I can hold it down to power off the phone, but the phone always restarts itself. However that is all I can do with the power button.

    After a factory reset everything began working again for a few days, but the problem returned. Does anyone have any suggestions? Thanks in advance.
    12-24-2014 07:53 PM
  2. Harrie-S's Avatar
    Do you have thechive or 5 minute workout app installed
    If so you have to uninstall them and do a factory reset.
    See below why.


    Last edited by Harrie-S; 12-24-2014 at 08:45 PM.
    Kurt8807 likes this.
    12-24-2014 07:59 PM
  3. Kurt8807's Avatar
    Thanks so much. I had installed the chive, but I hadn't made the correlation of when the issue started. Thank you. I'll see if that helps.
    12-24-2014 09:05 PM

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