[WPCentral Question]

I cannot seem to update my Nokia lumina 520 because when I click updates it takes me to a page that requires my name and birthdate to continue. I can put in my name but the drop down menus for the birthdate can only be selected but not opened. No drop down menu appears so that I can put it in. I tried turning it on/off to see if that was the problem. I also tried to turn it horizontally to see if that would work, both failed. Suggestions are appreciated.

[Laura Knotek]

It sounds like you need to have your parent set up My Family or you need to add additional information if you are not a minor. https://www.windowsphone.com/en-us/h.../my-family-faq

The information should be able to be added to the Microsoft account using a desktop PC browser to sign in to the account.