01-05-2015 03:07 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I have a Nokia Lumia 1320. About two hours ago, my screen just went black when i tried to press the side button so that i make a call the screen is just black. when someone is calling me am able to hear the phone ringing, but can answer i cannot see anything. What could be the problem and what should i do?
    01-05-2015 08:12 AM
  2. Mike Waechter's Avatar
    Mike Waechter
    Power off and on. It's an issue since the last few releases.
    01-05-2015 08:25 AM
  3. RumoredNow's Avatar
    RumoredNow
    Originally Posted by Mike Waechter
    Power off and on. It's an issue since the last few releases.
    Better yet, try a Soft Reset. From powered on, hold the Volume Down + Power buttons until the phone reboots. You don't loose data, but it blows the "gunk" out of memory.
    01-05-2015 03:07 PM
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