1. Windows Central Question's Avatar
    I have a Nokia Lumia 1320. About two hours ago, my screen just went black when i tried to press the side button so that i make a call the screen is just black. when someone is calling me am able to hear the phone ringing, but can answer i cannot see anything. What could be the problem and what should i do?
    01-05-2015 07:12 AM
  2. Mike Waechter's Avatar
    Power off and on. It's an issue since the last few releases.
    01-05-2015 07:25 AM
  3. RumoredNow's Avatar
    Power off and on. It's an issue since the last few releases.
    Better yet, try a Soft Reset. From powered on, hold the Volume Down + Power buttons until the phone reboots. You don't loose data, but it blows the "gunk" out of memory.
    01-05-2015 02:07 PM

Similar Threads

  1. What improvements do you want to see in Win10 Office?
    By SteveNoza in forum Microsoft Office
    Replies: 2
    Last Post: 06-14-2015, 10:13 AM
  2. nokia 1020 calendar disabled after updating to win 8.1
    By Anna karma in forum Nokia Lumia 1020
    Replies: 1
    Last Post: 01-06-2015, 07:43 AM
  3. Taking the band On/Off, User Comfort in general
    By ablahblah in forum Microsoft Band & Band 2
    Replies: 4
    Last Post: 01-05-2015, 01:39 PM
  4. Replies: 2
    Last Post: 01-05-2015, 07:11 AM
  5. Why are my contact names disappearing?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 01-05-2015, 06:56 AM
LINK TO POST COPIED TO CLIPBOARD