01-15-2015 03:22 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    i got a notification from nokia, asking me to update my phone to the latest version of windows. The message said i will not be able to use my phone for about 10 minutes while the update is runing. After lunching the update, the update process has been hanging for the past 4 hours and the phone is not usable any longer. After four hours the batery went off, and i recharged it, but it still has the update running. The update progress bar is not flowing. What can i do? the phone is a nokia lumia 720.
    01-15-2015 02:25 PM
  2. Harrie-S's Avatar
    Harrie-S
    If above does not work and you have a SD card. Get the SD card out try again.
  3. wphashan's Avatar
    wphashan
    Try a soft reset. Press and hold the Power and Volume down keys simultaneously for 10-15 seconds.
    RumoredNow and Laura Knotek like this.
    01-15-2015 03:04 PM
  4. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    If above does not work and you have a SD card. Get the SD card out try again.
    01-15-2015 03:22 PM
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